Upgrade Specialist - Ciocca Automotive

***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Chevrolet of Princeton is seeking a Vehicle Exchange/Upgrade Specialist to join our growing team! The Vehicle Exchange/Upgrade department is responsible for driving sales through the service department by presenting opportunities and information to customers about their next car purchase.

Why choose Ciocca Automotive?

• Salary based pay plan
• Proven career path, promotional opportunities
• World class training
• 52 locations, 25 brands and 18 collision centers throughout PA/NJ (& growing!)
• Thousands of new/used car inventory, cross brand selling
• Service & parts discounts
• Shortened sales hours, work/life balance, 40 hours per week
• Volunteer and community service opportunities
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Employee Assistance Program
• Medical, Dental, Vision, FSA, HSA plans
• Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
• Company Paid Life-Insurance*

Responsibilities include but are not limited to:

• Ensure the customers feel welcome and comfortable when arriving at the dealership
• Drive sales goals through the service department by engaging with customers about upgrading their car
• Establish a close relationship with the sales force to provide a consistent upgrade process
• Establish a high level of customer satisfaction
• Maintain knowledge of current and incoming inventory

Qualifications include but are not limited to:

• Previous experience in sales, customer service, or other related fields welcomed, but not necessary
• Strong negotiation skills, sales motivated
• Deadline and detail-oriented
• Ability to build rapport with clients
• Personable, outgoing, and friendly attitude

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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