Urgent Care Area Manager - HCA Healthcare

Description

Must be available to manage the assigned CareNow clinics 24/7 as needed. Flexibility to fill in open shifts and float to other work locations is required. CareNow clinic hours: M-F 8AM - 8PM; Saturday 8AM - 7PM; Sunday 8AM - 5PM. 

This position will oversee 7 CareNow clinics in our North Houston market: Spring, Klein, Kingwood Northpark, Atascocita, Humble, Porter-New Caney, and Kuykendahl.

Introduction 

Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Urgent Care Area Manager for our CareNow team where excellence creates excellence.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Urgent Care Area Manager role today!

Job Summary and Qualifications

Seeking an Area Manager like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

As an Area Manager, you will:

• Supervise, orient, and train clinic managers and staff.
• Develop, communicate, and lead the execution of clinic goals and objectives.
• Manage leadership and staff performance including attendance tracking, handling patient and visitor issues, providing feedback and/or follow-up training to employees, and identify/mentor potential candidates for promotional opportunities.
• Ensure that clinic leadership creates a work schedule for all clinic positions including APP’s based on clinic needs.
• Oversee patient flow at assigned clinics including keeping patients informed, overseeing and seeking to reduce wait times as much as possible, acting on information provided by Web Check-in, and ensuring efforts are coordinated to provide the highest quality care and services.
• Ensure all cash management procedures are followed.
• Regularly communicate with primary accounts.
• Attend regular staff meetings at assigned clinics and ensure that staff is kept informed of and documents review of information, policies, practices, memos, and expectations.
• Ensure all compliance measures are met including.

You Should Have:

• 3+ years of experience in a medical office setting is required.
• 3+ years of experience in the supervision of staff is helpful.
• Must have a working knowledge of Microsoft Word, Excel, and Outlook.
• Experience using an EHR system is helpful.
• Bachelor’s degree in Healthcare Administration or related field is preferred.
• RN, LPN, MA, NCT, RT or other applicable clinical license is beneficial.
• Current BLS Certification is required within 30 days of start.
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

Additional Information:

• Must be available to manage the assigned clinics 24/7 as needed. Flexibility to fill in open shifts and float to other work locations is required

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a(an) Urgent Care Area Manager.Unlock your leadership potential with HCA Healthcare.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.