Urgent Care Front Desk - LaSante Health Center

La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.















Responsibilities :









+ Greet patients professionally both in person and over the phone



+ Quickly answering or properly referring questions and issues



+ Optimizing provider schedules and patient satisfaction with efficient scheduling



+ Notifying providers of patient arrivals



+ Ensuring availability of treatment information by retrieving and updating patient records



+ Verifying financial records and collecting patient charges while filing and expediting third-party claims

















Qualifications:









+ Fluent in Haitian Creole



+ Customer servic e skills



+ Familiarity with medical terminology