(USA) Pharmacy Manager at Walmart
Kutztown, PA 19530
About the Job
Position Summary...
What you'll do...
The prescriptions are stocked
We need you to bring the passion.
The Walmart Rx Manager operates the pharmacy from a place of true caring
Come ready to show your heart for the community we serve, as well as the staff you will grow and develop.
It takes strong clinical knowledge and business acumen
You will be empowered to work to the top of your license, ensuring a high level of patient care, while also creating a strategy for growth.
We are looking for someone that shows autonomy, advocating for new initiatives, impacting your community, and leading by example
You will set the tone for how we care for our patients
You will be empowered to elevate care and inspire your staff to do the same.
The pharmacy environment is fast paced and equipped with the resources and technology you need to succeed
Your biggest tool? Your ability to authentically connect with our patients, as they turn to Walmart for trusted care.
You'll really wow us if...
- You're an advocate of patient-centered care
You easily adapt to a patient base from a myriad of backgrounds and medical concerns and can remove barriers for all patients to be healthier and happier.
- You bring with you a strong business mindset
Analyzing metrics and P&Ls is a task you enjoy and use it to guide the standards you set among your team.
- You're passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days.
You'll make an impact by...
- Letting your energy and enthusiasm shine
As a business leader, you influence and motivate your team to change lives for the better.
- Displaying an owner's mentality
You are compliance driven, accustomed to hiring and managing top talent, comfortable driving strategy and truly invested in the business.
- Using tools, data, and personal conversations to understand your community demographics and common concerns and stay up to date on emergent and urgent health issues therein.
The above information has been designed to indicate the general nature and level of work performed in the role
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc
is an Equal Opportunity Employer - By Choice
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations.
Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross functional relationships, and assessing economic trends and demographics.
Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.
Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and ensuring diversity awareness.
Ensures confidentiality of information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.
Judgment: Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance
Identifies and applies sound, fact-based criteria in setting priorities and making decisions
Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions
Integrates knowledge and expertise in making fact-based recommendations and decisions.
Customer/Member Centered: Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations
Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business
Ensures customers/members receive the level of service that builds their trust and confidence
Removes barriers to delivering customer/member value, service, and support.
Execution and Results: Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals
Pursues the achievement and alignment of measurable and meaningful goals
Leverages resources and talent to achieve business goals
Ensures others are held accountable for achieving expected results
Prioritizes and balances time, actions, and projects to ensure accomplishment of results
Monitors progress of others and redirects efforts when goals change or results are not met.
Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same
Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives
Identifies and plans for improvement in performance using key business metrics.
Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions
Involves others in decisions and plans that affect them, when appropriate
Recognizes and rewards team accomplishments, celebrating team and organizational success
Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways
Promotes the exchange of diverse experiences and ideas within own organization.
Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures
Maintains an environment that promotes and reinforces the highest standards of integrity and ethics
Anticipates potential issues and takes action to enhance compliance.
Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity
Adapts to competing demands and shifting priorities
Updates knowledge and skills to handle new complexities, challenges, and responsibilities
Seeks exposure to new ideas and perspectives
Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.
Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization
Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background
Promotes a team-based work environment that respects, embraces, and values diversity in others.
Manages Pharmacy Operations: Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives
Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures
Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer, insurance, and licensure issues
Documents information on changes in pharmaceutical products and procedures, and new ideas, approaches, and processes and shares the information with Associates and Managers.
Oversees Inventory Flow: Regularly monitors the inventory flow process to identify merchandise that needs to be ordered
Ensures proper execution of inventory flow processes
Monitors and evaluates the facility to identify and address problems with inventory flow.
Talent: Manage and Leverage Talent : Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength
Manages roles, assignments, and developmental opportunities to maximize organizational performance
Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization
Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely
Provides learning opportunities, guidance, and support in the development of associates.
Manages Finances: Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information
Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements
Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported
Complies with Company financial policies and procedures
Compiles and evaluates financial data to ensure operating procedures meet business needs
Monitors financial data and trends to identify and respond to market changes and other areas of opportunity.
Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy
Communicates clear expectations regarding quality of care and patient safety
Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals
Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation
Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction
Promotes reporting and transparency of errors whether actual or patient perceived
Writes timely and effective plans of action focused on identification and correction of root cause.
Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution
Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business
Implements compliance initiatives and priorities and monitors compliance execution by others
Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP)
Utilizes auditing processes to identify compliance issues and implement processes for improvement.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $112,000.00-$197,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
- Sales Volume Category (SVC) (based on facility sales volume)
- Complex Structure (based on external factors that create challenges)
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications.
Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
Pharmacy license (by job entry date).
Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.
U.S
pharmacy related experience
Primary Location...
1135 Berkshire Blvd, Wyomissing, PA 19610-1243, United States of America
What you'll do...
The prescriptions are stocked
We need you to bring the passion.
The Walmart Rx Manager operates the pharmacy from a place of true caring
Come ready to show your heart for the community we serve, as well as the staff you will grow and develop.
It takes strong clinical knowledge and business acumen
You will be empowered to work to the top of your license, ensuring a high level of patient care, while also creating a strategy for growth.
We are looking for someone that shows autonomy, advocating for new initiatives, impacting your community, and leading by example
You will set the tone for how we care for our patients
You will be empowered to elevate care and inspire your staff to do the same.
The pharmacy environment is fast paced and equipped with the resources and technology you need to succeed
Your biggest tool? Your ability to authentically connect with our patients, as they turn to Walmart for trusted care.
You'll really wow us if...
- You're an advocate of patient-centered care
You easily adapt to a patient base from a myriad of backgrounds and medical concerns and can remove barriers for all patients to be healthier and happier.
- You bring with you a strong business mindset
Analyzing metrics and P&Ls is a task you enjoy and use it to guide the standards you set among your team.
- You're passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days.
You'll make an impact by...
- Letting your energy and enthusiasm shine
As a business leader, you influence and motivate your team to change lives for the better.
- Displaying an owner's mentality
You are compliance driven, accustomed to hiring and managing top talent, comfortable driving strategy and truly invested in the business.
- Using tools, data, and personal conversations to understand your community demographics and common concerns and stay up to date on emergent and urgent health issues therein.
The above information has been designed to indicate the general nature and level of work performed in the role
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc
is an Equal Opportunity Employer - By Choice
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations.
Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross functional relationships, and assessing economic trends and demographics.
Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.
Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and ensuring diversity awareness.
Ensures confidentiality of information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.
Judgment: Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance
Identifies and applies sound, fact-based criteria in setting priorities and making decisions
Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions
Integrates knowledge and expertise in making fact-based recommendations and decisions.
Customer/Member Centered: Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations
Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business
Ensures customers/members receive the level of service that builds their trust and confidence
Removes barriers to delivering customer/member value, service, and support.
Execution and Results: Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals
Pursues the achievement and alignment of measurable and meaningful goals
Leverages resources and talent to achieve business goals
Ensures others are held accountable for achieving expected results
Prioritizes and balances time, actions, and projects to ensure accomplishment of results
Monitors progress of others and redirects efforts when goals change or results are not met.
Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same
Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives
Identifies and plans for improvement in performance using key business metrics.
Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions
Involves others in decisions and plans that affect them, when appropriate
Recognizes and rewards team accomplishments, celebrating team and organizational success
Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways
Promotes the exchange of diverse experiences and ideas within own organization.
Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures
Maintains an environment that promotes and reinforces the highest standards of integrity and ethics
Anticipates potential issues and takes action to enhance compliance.
Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity
Adapts to competing demands and shifting priorities
Updates knowledge and skills to handle new complexities, challenges, and responsibilities
Seeks exposure to new ideas and perspectives
Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.
Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization
Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background
Promotes a team-based work environment that respects, embraces, and values diversity in others.
Manages Pharmacy Operations: Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives
Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures
Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer, insurance, and licensure issues
Documents information on changes in pharmaceutical products and procedures, and new ideas, approaches, and processes and shares the information with Associates and Managers.
Oversees Inventory Flow: Regularly monitors the inventory flow process to identify merchandise that needs to be ordered
Ensures proper execution of inventory flow processes
Monitors and evaluates the facility to identify and address problems with inventory flow.
Talent: Manage and Leverage Talent : Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength
Manages roles, assignments, and developmental opportunities to maximize organizational performance
Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization
Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely
Provides learning opportunities, guidance, and support in the development of associates.
Manages Finances: Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information
Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements
Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported
Complies with Company financial policies and procedures
Compiles and evaluates financial data to ensure operating procedures meet business needs
Monitors financial data and trends to identify and respond to market changes and other areas of opportunity.
Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy
Communicates clear expectations regarding quality of care and patient safety
Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals
Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation
Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction
Promotes reporting and transparency of errors whether actual or patient perceived
Writes timely and effective plans of action focused on identification and correction of root cause.
Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution
Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business
Implements compliance initiatives and priorities and monitors compliance execution by others
Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP)
Utilizes auditing processes to identify compliance issues and implement processes for improvement.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
https://one.walmart.com/notices
.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $112,000.00-$197,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
- Sales Volume Category (SVC) (based on facility sales volume)
- Complex Structure (based on external factors that create challenges)
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications.
Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
Pharmacy license (by job entry date).
Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.
U.S
pharmacy related experience
Primary Location...
1135 Berkshire Blvd, Wyomissing, PA 19610-1243, United States of America
