(USA) Senior Director, UX Design - Auto Care and Health & Wellness (ACC H&W) at Walmart
Bentonville, AR 72712
About the Job
LocationBENTONVILLE, ARCareer AreaUX DesignJob FunctionUX & DesignEmployment TypeRegular/PermanentPosition TypeSalaryRequisitionWD2012054 What you'll do at Position Summary...What you'll do...Senior UX Design Director, Auto Care and Health & Wellness (ACC H&W)About the TeamJoin our award-winning design team and help us shape the future of retail
Our mission is to bring dignity and access through design excellence to all, regardless of zip code or bank account
We design high-value experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go
We also craft world-class tools and services that enable our merchants, suppliers, sellers and 1.6 million in-store associates to deliver great value to our customers every day.This senior leadership role will lead a team bringing our strategic vision to life, and is based in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.The Senior UX Design Director, ACC H&W will manifest our comprehensive strategy to grow and evolve the way we serve our customers in the store and through digital experiences
This Senior Director will provide strategic and craft-based leadership for our Auto Care Centers (ACC) and Health & Wellness services
In addition to being a thought partner to our business, engineering, and product partners, this leader will work closely with fellow design partners to forge a market-leading, digitally enabled set of experiences that maximize the best of in-store interactions with the efficiencies of our retail app
This leader will also strategically partner with our store operators to make sure the tools our store associates use to enable ACC and H&W services are seamlessly incorporated.As a Senior UX Design Director, you will employ your depth of knowledge and experience designing tools and services to make the complex simple, clear, and trusted
You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your portfolio of services grow and evolve
While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design
You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. By innovating on the world’s biggest stage, you will have the chance to shape the future of retail and beyond
If you are motivated by complex, purposeful challenges, being Senior UX Design Director, ACC H&W at Walmart could be the fit you’ve been looking for. You’ll sweep us off our feet if you have...Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it Track record of shipping high impact products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping Built and led multi-disciplinary teams of 30+ designers, writers, and researchers while creating a strong design cultureHands-on implementor with a strong desire for physical-digital prototyping and iterationComfort with resourcefully solving problems in dynamic situationsExperience leading product design process and building strong cross-functional partnerships Excellent visual and interaction design skills and a keen understanding of trends in the marketplace for data tools and visualization Adept with design tools, and engages deeply in the details of the work, while inspiring and empowering designers to deliver beautiful, thoughtful solutions for our end usersA strong strategic mindset and a systems thinking approach A skilled change maker who is not afraid to think big and challenge the status quo An understanding of data and analytics to track performanceA high bar for quality, and can set new standards for design delivery Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority Ability to produce great work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the business Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping Champion of a design philosophy that is inclusive of all peopleYou’ll make an impact by:Driving the design strategy and delivering on the future visionPartnering with the business, engineering, and product partners to create a compelling vision that will inform the roadmap for our omnichannel servicesOwning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation) Leading your team in a way that nurtures the unique strengths of each member and brings them together in a way that has multiplying effect Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals Driving and holding others accountable to create experiences that celebrate and empower our end users Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic productsFostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences Thinking holistically so that we build true end-to-end experiences Seamlessly switching gears from deep design thinking to rapid-fire execution The above information has been designed to indicate the general nature and level of work performed in the role
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The full Job Description can be made available as part of the hiring process. Minimum QualificationsBachelor’s degree or higher in a Design related field and 15+ years of experience in product design, with at least 8 years managing teams of managers and individual contributors. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $160,000.00-$320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area
Option 2: 9 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.4 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2608 Se J St, Bentonville, AR 72716-3724, United States of America About Walmart At Walmart, we help people save money so they can live better
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world
Here, your work makes an impact every day
What are you waiting for?Walmart, Inc
is an Equal Opportunity Employer- By Choice
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Our mission is to bring dignity and access through design excellence to all, regardless of zip code or bank account
We design high-value experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go
We also craft world-class tools and services that enable our merchants, suppliers, sellers and 1.6 million in-store associates to deliver great value to our customers every day.This senior leadership role will lead a team bringing our strategic vision to life, and is based in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.The Senior UX Design Director, ACC H&W will manifest our comprehensive strategy to grow and evolve the way we serve our customers in the store and through digital experiences
This Senior Director will provide strategic and craft-based leadership for our Auto Care Centers (ACC) and Health & Wellness services
In addition to being a thought partner to our business, engineering, and product partners, this leader will work closely with fellow design partners to forge a market-leading, digitally enabled set of experiences that maximize the best of in-store interactions with the efficiencies of our retail app
This leader will also strategically partner with our store operators to make sure the tools our store associates use to enable ACC and H&W services are seamlessly incorporated.As a Senior UX Design Director, you will employ your depth of knowledge and experience designing tools and services to make the complex simple, clear, and trusted
You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your portfolio of services grow and evolve
While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design
You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. By innovating on the world’s biggest stage, you will have the chance to shape the future of retail and beyond
If you are motivated by complex, purposeful challenges, being Senior UX Design Director, ACC H&W at Walmart could be the fit you’ve been looking for. You’ll sweep us off our feet if you have...Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it Track record of shipping high impact products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping Built and led multi-disciplinary teams of 30+ designers, writers, and researchers while creating a strong design cultureHands-on implementor with a strong desire for physical-digital prototyping and iterationComfort with resourcefully solving problems in dynamic situationsExperience leading product design process and building strong cross-functional partnerships Excellent visual and interaction design skills and a keen understanding of trends in the marketplace for data tools and visualization Adept with design tools, and engages deeply in the details of the work, while inspiring and empowering designers to deliver beautiful, thoughtful solutions for our end usersA strong strategic mindset and a systems thinking approach A skilled change maker who is not afraid to think big and challenge the status quo An understanding of data and analytics to track performanceA high bar for quality, and can set new standards for design delivery Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority Ability to produce great work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the business Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping Champion of a design philosophy that is inclusive of all peopleYou’ll make an impact by:Driving the design strategy and delivering on the future visionPartnering with the business, engineering, and product partners to create a compelling vision that will inform the roadmap for our omnichannel servicesOwning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation) Leading your team in a way that nurtures the unique strengths of each member and brings them together in a way that has multiplying effect Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals Driving and holding others accountable to create experiences that celebrate and empower our end users Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic productsFostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences Thinking holistically so that we build true end-to-end experiences Seamlessly switching gears from deep design thinking to rapid-fire execution The above information has been designed to indicate the general nature and level of work performed in the role
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The full Job Description can be made available as part of the hiring process. Minimum QualificationsBachelor’s degree or higher in a Design related field and 15+ years of experience in product design, with at least 8 years managing teams of managers and individual contributors. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $160,000.00-$320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area
Option 2: 9 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.4 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2608 Se J St, Bentonville, AR 72716-3724, United States of America About Walmart At Walmart, we help people save money so they can live better
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world
Here, your work makes an impact every day
What are you waiting for?Walmart, Inc
is an Equal Opportunity Employer- By Choice
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
