User Acceptance Testing Senior Professional - Humana
Concord, NH
About the Job
Become a part of our caring community and help us put health first
The User Acceptance Testing (UAT) Senior Professional carries out procedures to ensure that all information systems products and services meet department standards and end-user requirements. The UAT Senior Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The User Acceptance Testing (UAT) Senior Professional collaborates across business and IT to understand requirements, develop details UAT test plans, including objectives, scope, resources, schedule, etc. Creates details test cases for UAT to cover all possible scenarios, and review test cases with stakeholders to ensure alignment with business requirements. Perform UAT test cases to validate the system from an end-user perspective. Document and report test results, including defects and issues found during testing. Ensure the test environment data aligns with scenarios based UAT plans through coordination with IT teams. Identify and create necessary test data sets for UAT. Prepare regular status reports on testing progress, including test execution metrics, defect status, and any risks or issues. Facilitate meetings and discussions to clarify requirements, resolve issue, and provide updates on test activities. Stay updated on industry best practices, tools, and technologies related to software testing and identify opportunities for process improvements and automation within the testing lifecycle.
KEY ACCOUNTABILITIES
25% Test Planning
25% Test Creating and Execution
25% Test environment and Test Data Management
25% Reporting Documentation and Communication
_This role description in no way states or implies that the key accountabilities above are the only ones being performed by the individual(s) with this role description. The individual(s) may be called upon and required to follow other instructions or perform other duties and tasks requested by his or her supervisor, consistent with the purpose of the position, department and/or company objectives_ .
Use your skills to make an impact
Required Qualifications
+ 2 or more years of experience with end-user test plan development and execution
+ Process mapping (End to end processes, identifying gaps, creating/modifying flowcharts/maps) experience
+ Ability to perform complex workflow analysis and recommend quality improvements
+ Root cause analysis experience
+ Ability to work in tight timelines and to prioritize task/assignments
+ Expertise in Microsoft Office applications Word, Excel and/or PowerPoint
+ Proficiency in verbal and written communication to senior leadership
+ Proven experience with consulting with and building relationships with business partners
+ Demonstrated ability to communicate technical information to non-technical professionals
Preferred Qualifications
+ Experience with test management tools such as ADO (Azure DevOps) to manage test plan.
+ Knowledge of Agile Software Development; Software Development Life Cycle
+ Experience performing end-user testing for a Call Center/Contact Center organization with CRM (Customer Relationship Management) tools
+ Prior working experience with TRICARE and/or Military/Government data
+ Data analytics knowledge
Additional Information
Work Style : Remote
HireVue Statement : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at Home/Remote Requirements
To ensure Hybrid Office/Home associates' ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$86,600 - $119,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
The User Acceptance Testing (UAT) Senior Professional carries out procedures to ensure that all information systems products and services meet department standards and end-user requirements. The UAT Senior Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The User Acceptance Testing (UAT) Senior Professional collaborates across business and IT to understand requirements, develop details UAT test plans, including objectives, scope, resources, schedule, etc. Creates details test cases for UAT to cover all possible scenarios, and review test cases with stakeholders to ensure alignment with business requirements. Perform UAT test cases to validate the system from an end-user perspective. Document and report test results, including defects and issues found during testing. Ensure the test environment data aligns with scenarios based UAT plans through coordination with IT teams. Identify and create necessary test data sets for UAT. Prepare regular status reports on testing progress, including test execution metrics, defect status, and any risks or issues. Facilitate meetings and discussions to clarify requirements, resolve issue, and provide updates on test activities. Stay updated on industry best practices, tools, and technologies related to software testing and identify opportunities for process improvements and automation within the testing lifecycle.
KEY ACCOUNTABILITIES
25% Test Planning
25% Test Creating and Execution
25% Test environment and Test Data Management
25% Reporting Documentation and Communication
_This role description in no way states or implies that the key accountabilities above are the only ones being performed by the individual(s) with this role description. The individual(s) may be called upon and required to follow other instructions or perform other duties and tasks requested by his or her supervisor, consistent with the purpose of the position, department and/or company objectives_ .
Use your skills to make an impact
Required Qualifications
+ 2 or more years of experience with end-user test plan development and execution
+ Process mapping (End to end processes, identifying gaps, creating/modifying flowcharts/maps) experience
+ Ability to perform complex workflow analysis and recommend quality improvements
+ Root cause analysis experience
+ Ability to work in tight timelines and to prioritize task/assignments
+ Expertise in Microsoft Office applications Word, Excel and/or PowerPoint
+ Proficiency in verbal and written communication to senior leadership
+ Proven experience with consulting with and building relationships with business partners
+ Demonstrated ability to communicate technical information to non-technical professionals
Preferred Qualifications
+ Experience with test management tools such as ADO (Azure DevOps) to manage test plan.
+ Knowledge of Agile Software Development; Software Development Life Cycle
+ Experience performing end-user testing for a Call Center/Contact Center organization with CRM (Customer Relationship Management) tools
+ Prior working experience with TRICARE and/or Military/Government data
+ Data analytics knowledge
Additional Information
Work Style : Remote
HireVue Statement : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at Home/Remote Requirements
To ensure Hybrid Office/Home associates' ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$86,600 - $119,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Source : Humana