Usher |Part-time |Midnight Theatre - Oak View Group

Position is required to assist patrons with their customer service needs while attending a public or private event. 

This role will pay an hourly wage of $25.00

Benefits for PT roles: 401(k) savings plan and 401(k) matching

This position will remain open until November 1, 2024

•  Assist patrons with seating 
• Maintain position on post, section/viewing area of responsibility 
• Oversee assigned area for spills or situations requiring staff attention 
• Direct person with handicap to wheelchair seating area (if applicable) 
• Receive and act on complaints from patrons according to established policies and procedures 
• Supply information such as location of restrooms concessions stands and ticket offices 
• Monitor aisles/steps in assigned section to be kept clear and compliant with fire code 

• Ability to stand for long periods of time required 
• Must be able to climb stairs in restricted lighting 
• Ability to move quickly from one area to another in a safe manner 
• Flexible hours including weekends, holidays and evenings 
• Work hours are casual labor, seasonal and non-guaranteed 

KNOWLEDGE, SKILLS AND ABILITIES 

• Good communication skills required 
• Greet guests in a friendly manner and be professional at all times 
• Stay calm under pressure 
• Neat/clean and well-groomed appearance 
• Ability to see/read ticket clearly 
• Operate radio devices 
• 18 years old and up 
• One year prior experience in a customer service position preferred

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.