Utech Service Specialist - University of Utah
Salt Lake City, UT
About the Job
Details
Open Date 10/16/2024
Requisition Number PRN15333N
Job Title UU Student - Other
Working Title Utech Service Specialist
Job Grade SJ
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 15-20 hours per week
Full Time or Part Time? Part Time
Shift Variable
Work Schedule Summary
Monday – Saturday 15-20 hours a week. Rotating Saturdays.
Is this a work study job? No
VP Area President
Department 00435 - University Campus Store
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $14.50/h
Close Date 01/16/2025
Job Summary
Clerical/Technician position to assist with the completion and processing of computer service related paperwork. Other duties include assisting with computer repair and upgrades, some customer service support and vendor contact. Previous computer hardware/software troubleshooting experience preferred.
Responsibilities
Performs routine upgrades and board level repairs as required on computer products supported by the University Campus Store. Provides technical assistance to the Computer Performs routine upgrades and board level repairs as required on computer products supported by the University Campus Store. Provides technical assistance to the Computer Solutions Department staff and to the general University community as directed. Troubleshoots and determines disposition of defective products. Prepare and control products returned to vendors for repair, replacement, refund or credit. 20 hour work week with a varied work schedule to accommodate store hours which includes some Saturdays, occasional Sundays and holidays.
Minimum Qualifications
Must be a current University of Utah student.
This is an entry-level position. Training will be provided. Demonstrated human relation and effective communication skills and the ability to pass a security clearance is required. Some positions require a minimum of six months cashiering experience.
Preferences
Must have demonstrated human relations skills and be able to work independently. Preferences include: thorough working knowledge of Apple Computers, PC or equivalent component products. A strong commitment to the concepts of customer service is expected from the selected applicant.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Open Date 10/16/2024
Requisition Number PRN15333N
Job Title UU Student - Other
Working Title Utech Service Specialist
Job Grade SJ
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 15-20 hours per week
Full Time or Part Time? Part Time
Shift Variable
Work Schedule Summary
Monday – Saturday 15-20 hours a week. Rotating Saturdays.
Is this a work study job? No
VP Area President
Department 00435 - University Campus Store
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $14.50/h
Close Date 01/16/2025
Job Summary
Clerical/Technician position to assist with the completion and processing of computer service related paperwork. Other duties include assisting with computer repair and upgrades, some customer service support and vendor contact. Previous computer hardware/software troubleshooting experience preferred.
Responsibilities
Performs routine upgrades and board level repairs as required on computer products supported by the University Campus Store. Provides technical assistance to the Computer Performs routine upgrades and board level repairs as required on computer products supported by the University Campus Store. Provides technical assistance to the Computer Solutions Department staff and to the general University community as directed. Troubleshoots and determines disposition of defective products. Prepare and control products returned to vendors for repair, replacement, refund or credit. 20 hour work week with a varied work schedule to accommodate store hours which includes some Saturdays, occasional Sundays and holidays.
Minimum Qualifications
Must be a current University of Utah student.
This is an entry-level position. Training will be provided. Demonstrated human relation and effective communication skills and the ability to pass a security clearance is required. Some positions require a minimum of six months cashiering experience.
Preferences
Must have demonstrated human relations skills and be able to work independently. Preferences include: thorough working knowledge of Apple Computers, PC or equivalent component products. A strong commitment to the concepts of customer service is expected from the selected applicant.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Source : University of Utah
