UX Designer at Fidelity TalentSource LLC

UX Designer
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer in our Boston, MA or Smithfield, RI locations. 

The Role
Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

The Expertise and Skills You Bring

• Experience
  • 7-10+ years of UX or related experience is preferred
  • A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
  • Experience working on agile teams delivering value in digital products preferred
  • Experience running and/or using research to support evidence-focused design decisions preferred
  • A digital portfolio we can review online is required
• Skills
  • An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research
  • Ability to design across all channels including web, native
  • Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
  • A foundation of development knowledge, both web and mobile
  • Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
  • Partnering with user research to understand the customer problems to tackle
  • Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
  • An unwavering curiosity to ask why
  • Design brings you happiness
• Principal UX Designers typically:
  • Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
  • Partner with the product owner to help inform product strategy
  • Partner with developers to collaborative solve problems
  • Work across the organization to drive consistent customer experiences
  • Contribute to the culture of the UXD group
  • Coach and mentor junior designers across the group
  • Provide design and product thought leadership

The Team
This role supports Personal Investing at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.
 

Dynamic Working

At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at

if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

.

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

.

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.