UX Designer - Email Communications - EBG

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.

We are looking for a creative and detail-oriented UX Designer specializing in email communications to join our team. In this role, you will be responsible for designing and optimizing email campaigns to enhance user engagement, increase click-through rates, and drive conversions. You will collaborate closely with our marketing, content, and design teams to create compelling email experiences that align with our brand and business objectives.

Responsibilities:

• Design and develop responsive email templates and layouts that enhance user experience and drive engagement.
• Collaborate with the marketing team to conceptualize and create visually appealing and compelling email designs that align with brand guidelines.
• Work closely with email developers to ensure the feasibility and implementation of design concepts across different email clients and devices.
• Conduct A/B testing and analyze email performance metrics (e.g., open rates, click-through rates, conversion rates) to optimize email designs and content.
• Implement best practices for email design, accessibility, and deliverability to ensure a seamless user experience across different devices and email clients.
• Work closely with content creators to ensure that email designs effectively showcase key messaging and calls-to-action (CTAs).
• Stay updated on industry trends and best practices in email design, UX/UI principles, and digital marketing to continuously innovate and improve email communications.
• Collaborate with cross-functional teams to integrate email design strategies with broader marketing campaigns and initiatives.
• Utilize analytics and user feedback to iterate and improve email designs based on performance and user engagement metrics.

#LI-Hybrid

Applications will be reviewed for a portfolio or website and candidates will be selected based on email designs. To maximize your chances of being selected for review, please ensure you have email designs in your submission.

• Bachelor’s degree in Graphic Design, UX/UI Design, Digital Design, or related field (Master’s degree preferred).
• 5+ years proven experience as a UX Designer or similar role, with a strong portfolio showcasing email design projects and campaigns.
• Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, etc.) and Figma, plus familiarity with email marketing platforms (e.g., Mailchimp, HubSpot, etc.).
• Strong understanding of UX/UI principles, responsive design, and best practices for email marketing.
• Experience with A/B testing methodologies and using data-driven insights to inform design decisions.
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Detail-oriented with a focus on creating polished and visually appealing designs that enhance user engagement and drive conversions.
• Ability to manage multiple projects and deadlines in a fast-paced, dynamic environment.

Entertainment Benefits Group offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Centers (location dependent)
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

All your information will be kept confidential according to EEO guidelines.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be consider an all-inclusive listing of work requirements.