UX - Senior Product Researcher at Kforce Inc.
Mooresville, NC 28117
About the Job
- UX - Senior Product Researcher conducts various research, testing and feedback functions for customers and associates; This includes executing the analysis and presentation of customer data and testing results
- Completes competitive analysis, service flow diagrams, interviews, usability testing and benchmarking to improve products
- Stays current on best practice research techniques, and looks for opportunities to incorporate into the work of the product research team
- Manages multiple projects across multiple platforms/suite of products
- Designs, facilitates and executes advance testing and research methods across various platforms, including B2B/B2C web and native application experiences
- As a UX - Senior Product Researcher, you will manage recruitment of participants as well as key relationships with research vendors
- Works cross-functionally across the company's technology, as well as across the enterprise, ensuring key relationships are fostered across our Omni-channel partners
- Engages with cross-functional design counterparts to understand the needs to inform the design of research studies
Requirements:
- Bachelor's degree in Anthropology, Psychology, Human-Computer Interaction, Human Factors, or related field (or equivalent work experience in a related field)
- 5 years of experience in UX Research or Product Management
- Experience running large-scale usability and research studies
- Research
- Facilitation Skills
- User Acceptance Testing (UAT)
- User Interface Design
- User Experience Design
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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