VALET ATTENDANT - KENT ISLAND RESORT

The culture at Kent Island Resort is built on our shared core VIVÂMEE Values “ JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.

Come join a fun team with an amazing culture while working) in a beautiful environment! Kent Island Resort is a recognized Maryland Historical site and the third oldest English settlement in the United States. The property currently consists of our hotel, a restaurant, kayaking, and several large wedding venues. Today, the Kent Island Resort has recently been acquired by VIVÂMEE Hospitality, with plans to offer a complete revitalization to this beautiful 220-acre property.

Perks for being a team member:

• Benefits (Medical, Dental, Vision) for Full-time team members
• 401k for Full-time team members
• Discounted merchandise and dining
• Discounts on hotel stays at all VIVÂMEE Hospitality resorts
• Exciting work culture

Valet Attendant

Job Summary: We are seeking a reliable and customer-focused Valet Attendant to join our team. As a Valet Attendant, you will play a crucial role in creating a positive first impression for our guests by providing exceptional valet services. Your responsibilities will include safely parking and retrieving vehicles, assisting guests with their belongings, and delivering outstanding customer service.

Responsibilities:

Parking and Retrieving Vehicles:

Greet guests courteously upon arrival and assist with exiting their vehicles.

Safely drive and park guests' vehicles in designated areas.

Retrieve vehicles promptly upon request, ensuring efficient service.

Customer Service:

Provide exceptional customer service by assisting guests with inquiries and special requests.

Maintain a professional and courteous demeanor at all times.

Offer assistance with luggage, bags, or any other items guests may have.

Traffic and Safety Management:

Adhere to all traffic and safety regulations to ensure a secure environment for guests and vehicles.

Monitor and direct traffic flow in the valet area to prevent congestion.

Vehicle Care:

Handle guests' vehicles with care, reporting any damages or issues promptly.

Maintain cleanliness of the valet area and ensure the proper organization of parked vehicles.

Requirements:

Experience:

Previous experience in a valet or related customer service role is preferred.

Communication Skills:

Excellent communication and interpersonal skills.

Ability to effectively interact with guests and colleagues.

Driving Skills:

Valid driver's license with a clean driving record.

Comfortable driving a variety of vehicles, including manual transmission if required.

Customer Focus:

A customer-centric mindset with a commitment to delivering exceptional service.

Ability to handle challenging situations with professionalism.

Physical Fitness:

Capable of standing for extended periods and handling physical aspects of the job, including lifting luggage.

Working Conditions:

This position may require working in various weather conditions.

Flexible schedule, including evenings, weekends, and holidays.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Kent Island Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Kent may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.