Valley Imports Service Express Technician - W.W. Wallwork

Valley Imports, a subsidiary company of Wallwork Inc., is currently hiring for a Service Express Technician to join our team. If you are interested in working for a successful company and great working environment, this is the place for you!

The Service Express Technician is responsible for diagnosing, servicing, and repairing vehicles as assigned by the Service Express Manager. Service Express Technicians must also maintain a positive relationship with new and returning clients.  

QUALIFICATIONS (minimum requirements)

Education and/or years’ experience required:

• High School Diploma or G.E.D.
• Valid driver’s license with acceptable driving record required.

Preferred/Required Skills and Abilities:

• Prefer minimum six months experience in the automotive industry.

Supervision of others/decision making aptitude (if applicable):

• No supervisory responsibilities required in this position.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITES

• Examine customer vehicles.
• Identify necessary vehicle repairs and maintenance.
• Maintain CSI at or above company standards.
• Estimate cost of repairs.
• Perform vehicle repairs and maintenance.
• Document services performed.
• Maintain a professional appearance at all times.
• Identify, recommend and support opportunities for methods/process improvement.
• Ensure that each and every customer encounter is consistent.
• Prioritize work to meet demands and customer needs.
• Perform services efficiently and according to dealership guidelines.
• Follow dealership and manufacturer service guidelines.
• Request necessary parts.
• Follow Safeguards rules and regulations.
• Must be able to work with co-workers and maintain a team attitude.
• Pass and maintain manufacturers required training levels.
• Adhere to work schedule and maintain regular attendance.
• Performs Wallwork Inc. wide duties as requested by the designated supervisor.
• Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.

The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.