Value Analysis & Recall Specialist at Dana-Farber Cancer Institute

Dana-Farber Supply Chain organization is in the process of transforming to provide best in class efficient and effective end-to-end services. With spend under management in excess of $2.3 billion, the DFCI supply chain organization is responsible for contracting, strategic category management, warehousing & logistics, Procurement Operations, Accounts Payable, Central Sterile, and other retail and patient benefiting services.

This position reports into the Value Analysis and Recall Manager, under the direction of the Value Analysis and Recall Manager Function with the following critical operational responsibilities.

• Value Analysis
• Recall Management
• Product Evaluations

The Value Analysis and Recall Specialist is dedicated to supporting the new product review. process and supporting organizational wide value analysis committees. Additionally, this role supports supply chain (non-Pharmacy) Recall related communications, documentation, stakeholder engagement including facilitating decisioning on replacement products, return/credit related opportunities, etc. This role will also support Supply Chain conversion opportunities with the value analysis committees.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Support the Products and Standards team looking at new and existing clinical products and all activities and initiatives. Provide support to all product conversions. Evaluate the utilization of the products we use post implementation, help to educate others within and outside the department on the value analysis process.

• Determines if active FDA recalls, or active FDA alerts, are applicable to DFCI. Monitors recall notices received in the DFCI Recall mailbox and the ECRI recall alerts and reports applicable recalls to Value Analysis and Recall Manager. Works closely with stakeholders in Supply Chain, BioMed, Clinical, and Research departments to ensure proper response to recalls.  Tracks open recalls and alerts to completion in the recall management tool. Work closely with the Clinical Assistants and Materials Control teams to sequester defective products at the discretion of the Value Analysis and Recall Manager.
  Coordinates with product manufacturers for defective product returns, testing and analysis, at the discretion of the Value Analysis and Recall Manager, Support Product Recall evaluations and associated actions, including follow-up and reporting on all relevant product related RL6 safety incident reports.
• Collaborate in the identification, analysis and implementation of best practices and expense management initiatives and assist the Procurement and Sourcing Teams in vetting alternative products related to backorders, etc.
• Follow up on product quality concerns, including facilitating the communication around defective products with all internal clinical end users, manufacturers, distributors, coordinating mitigation efforts and Med Sun and RL6 reporting.
• Analytics: Complete quarterly reports on metrics related to Products and Standards related activities, product recalls, defective product management and cost savings. Work with other members of the Supply Chain team including contracting and sourcing, supply chain, and all members of the value analysis team to support analytical requirements for various projects. Coordinate inquiries to and responses from various Hospital benchmarking services and report on them as required. Interpret results to identify areas of opportunity for clinical quality and cost containment within the supply chain of the DFCI.
• Assure timely completion of assignments and proper coverage.
• Perform other related duties as assigned or directed.

EDUCATION:

Bachelors’ degree in Nursing preferred, Business or Healthcare Administration

MINIMUM JOB QUALIFICATIONS:

2 plus year prior value analysis or related healthcare experience required. Prior experience in product and equipment recall management.

LICENSE/CERTIFICATION REGISTRATION:

Certified Materials and Resource Professional (CMRP) preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Is organized and detail oriented. Able to manage multiple projects and priorities
• Must be well versed in sourcing/contracting processes, hospital operations, supplier management, and team building and facilitation Five years-experience in a change management/value analysis role
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, and other web- based applications.
• Experience in the use of ERP technology; PeopleSoft experience preferred.
• Excellent organizational, interpersonal, customer service, analytical and problem-solving skills. Demonstrated attention to detail is a strong requirement.
• Ability to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Familiarity with Lean or related concepts and processes.