POSITION SUMMARY

Responsible for providing timely and courteous transportation for the residents, to and from various activities, while providing quality service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

• Responsible for staffing coverage and scheduling of all drivers for the community.
• Communicates throughout the day with all drivers giving direction to each regarding the day’s schedule.
• Conducts regular inspections of all vehicles to ensure safety and cleanliness.
• Assists the director with input on daily performance of all drivers.
• Drives vehicle from community area to destination according to assigned schedule.
• Assists disabled passengers into and out of vehicle.
• Secures passengers' wheelchairs to restraining devices to stabilize wheelchairs during trip.
• Safely operates radio, cell phone or pager to communicate with base station or other vehicles to report disruption of service.
• Maintains all community vehicles in good working condition.
• Cleans and services vehicle with fuel, lubricants, and accessories.
• Assists with vehicle registration and license plates renewal process.
• Inspects and documents vehicle condition on a monthly and per trip basis.
• Meets all Department of Transportation (DOT) requirements.
• Provides miscellaneous pick-up and delivery services as needed.
• Other duties as assigned by Supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• High school diploma or equivalent.
• Current commercial drivers license (CDL) is required with an acceptable driving record in accordance with Federal Department of Transportation regulations.
• Experience in customer service environment, preferably in a senior living setting.
• Must be at least 18 years of age.
• Language Ability:
  • Ability to communicate effectively speaking the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   
  • Interacts with guests, residents and staff in a courteous and friendly manner.
  • Ability to respond promptly to resident needs.
  • Supports organization's goals and values.
  • Balances team and individual responsibilities.
  • Must be knowledgeable of all safety precautions and comply with safety measures.
  • Ability to react calmly in emergency situations.
  • Ability to operate a chair lift and secure regular and mechanical wheelchairs and scooters.
  • Ability to work semi-independently without direct supervision.
  • Able to make responsible choices and decisions and act in a resident’s best interest.
  • Competent in organization, time management skills and handling multiple priorities.
  • Competent knowledge of local area including traffic patterns in order to closely estimate travel times and plans appropriate routes to destinations.
• Cognitive Demands:
• Competencies:
  • Must demonstrate an interest in working with a senior population.
• Works both outdoors and indoors all year.
• Possible exposure to chemicals as identified in the MSDS Manual

Knowledge, Skills and Abilities:

• Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.

ENVIRONMENTAL ADAPTABILITY

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member is frequently required to sit and stoop, kneel, and couch. The Team Member is occasionally required to stand; walk; climb or balance.   The Team Member must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

ACKNOWLEDGEMENT

I have carefully read and understand the contents of this position description.  I understand the responsibilities, requirements and duties expected of me.  I understand that this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the position.  While this list is intended to be an accurate reflection of the current position, The Employer reserves the right to revise the functions and duties of the position or to require that additional or different tasks be performed as directed by The Employer.

I understand that I may be required to work overtime, different shifts or hours outside the normally defined workday or workweek.  I also understand that this position description does not constitute a contract of employment nor alter my status as an at-will Team Member.  I have the right to terminate my employment at any time and for any reason, and The Employer has a similar right.