Vehicle Check-in Coordinator - ADESA Boston - ADESA

ADESA is looking for a Vehicle Check-In Coordinator to join our team! Reporting to the Operations Manager or designated manager, the Vehicle Check-In Coordinator provides and records accurate information on vehicles being checked into auction for sale. They must be able to work outdoors under any type of weather conditions. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

Responsibilities and Duties:

Provide excellent customer service:

• Make sure customers receive prompt, efficient and courteous attention on the lot.   
• Maintain a professional appearance, orderly work environment.
• Be familiar with procedures for handling all aspects of customer's questions, complaints or disputes.  Advise the Operations Manager or designated manager of all serious complaints or incidences. 

Process Check-In of Vehicles:

• Using a handheld computer, input vehicle information including the VIN number, miles, dealer identification number, vehicle options, repair orders and any other pertinent information. 
• Verify the VIN number being entered matches the VIN number on the shipper's Bill of Lading.
• Generate Stock-In sticker & Auction Sale Sticker (Vehicle Run Number) and apply to window.
• Write vehicle run number on the passenger front side window.
• Issue new run sticks for vehicles not sold in prior week's auction and input information into AuctionTrac. 

Safety:

• Make sure the area conditions do not threaten employee or customer safety.  Respond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property. 
• Maintain and assure good operating condition of all equipment and facilities. Including handheld computer and printer.  Inform the manger or supervisor of all breakdowns and maintenance needs immediately. 

Other:

• Practice and promote teamwork at all times.  Set a good personal example of attitude and performance.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents to the Manager.
• Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and fun. 

Qualifications:

• Basic computer skills are required.
• Must be at least eighteen (18) years of age.
• Must be qualified to operate a motor vehicle and possess a valid driver's license.
• Must have a demonstrated ability to read, write, and communicate effectively in English.

PERKS & BENEFITS:

• Medical, Dental, and Vision benefits.
• 401K with company match.
• Generous PTO (paid time off).
• A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.

ABOUT US

ADESA currently operates 56 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many locations serve as market hub distribution sites. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!

Legal:

Hiring is contingent on passing a complete background check and motor vehicle record check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.