Vehicle Purchasing / Customer Service Specialist - iPull-uPull Auto Parts

Join your long-term home supporting customers with auto transfer and DMV paperwork.

Your opportunity: Data Entry Specialist (Customer Service)

Job Summary:

In this role as the Customer Service Specialist/Vehicle Purchasing Office Associate/DMV Clerk, you will be responsible for providing quality, efficient customer service related to vehicle purchases.

Your primary objectives are to purchase vehicles, verify the accuracy of documents and ensure all required forms are filled out and signed correctly.

Specific Job Duties:

• Verify ownership documents match VIN’s on the physical vehicle received and the documents comply with local, state and federal laws.
• Schedule appointments with customers and/or contract tow vendors for vehicle pick-ups.
• Purchase all vehicles delivered to the store, in accordance with laws and company policy.
• Receive the vehicles delivered daily into the data entry system.
• Issue payments for vehicles and tows while maintaining and managing the daily check summary.
• Organize, maintain, and retain copies/files as necessary
• Monitor and respond to incoming and outgoing telephone calls and faxes

Required Skills & Qualifications:

• Proficient in general computer skills (data entry and e-mail).
• You are friendly and enjoy communicating with customers and vendors
• Able to work flexible shifts and schedules, including overtime.
• Bilingual Spanish (desired, not required).
• Prior experience processing auto purchase or DMV documents (desired, not required).

$16 an hour, hourly. Includes potential for overtime.

You will be provided with Medical, Dental and Vision Insurance, life insurance at no cost to you, paid vacation and sick leave.

Job Conditions:

• Exposure to outdoors / weather conditions for times when you must go outside into the yard.
• Regular sitting, standing, bending and walking as needed to provide proper customer service and to complete vehicle receiving duties



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