VENDOR PRODUCT MANAGER - CHARLOTTE (HYBRID) - Compass Group, North America

Compass Digital




Who We Are


We are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.





Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.





We ?rmly believe in the power of imagination, constantly asking ourselves, “What If?” We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions.





Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023. In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).




Job Summary



The Compass Group Master Data Management team is looking for a highly skilled and motivated Product Manager to support our vendor domain. The ideal candidate will have a deep understanding of the vendor domain, centralized data assets and master data management principles, proven track record in managing IT products, and the ability to drive strategic initiatives to enhance data quality and governance across the organization. As a Vendor Product Manager, you will be responsible for defining the MDM product roadmap, collaborating with cross functional teams, and ensuring successful delivery of solutions. You will also collaborate with other product, technical, and functional managers, architects, and business owners to align the product portfolio and ensure alignment with the enterprise strategy.



Core Responsibilities:



+ Develop and maintain a comprehensive Vendor data strategy (create, maintain, master) and roadmap that aligns with the organization’s data management goals and objectives.


+ Engage with key stakeholders, including data stewards, business users, and IT teams, to understand Vendor business model and processes. Responsible for partnering with stakeholders to gather requirements, understand needs, and ensure alignment with business objectives. Work with them to validate features, execute system and solution demos, always with a focus on delivering business value.


+ Facilitate cross-functional collaboration to drive product development and ensure effective communication of product changes and updates.


+ Develop training materials and conduct sessions to educate users on products, processes, and best practices.


+ Define product vision, goals, and key performance indicators (KPIs) to drive continuous improvement and innovation. Lead story creation & requirement definition for the Vendor team.


+ Work closely with development teams to ensure technical feasibility and alignment with product requirements.


+ Oversee the end-to-end product lifecycle using SAFe methodologies, from concept and design to implementation and support. Manage product backlogs, document and prioritize features and enhancements, and ensure timely delivery of solutions.


+ Provide coaching and mentoring to the development teams on the Safe Agile principles and practices.


+ Participate in the Safe Agile ceremonies, such as PI planning, feature grooming, retrospectives, etc. Partner with Scrum Masters to remove impediments for the Agile team and to model agile practices


+ Coordinate activities simultaneously for multiple projects









Required Skills:




+ 5+ years of experience in IT product management, with a focus on Master Data Management or related data management disciplines.


+ Experience working in products tied to vendor and/or customer creation and maintenance highly desirable


+ CRM experience highly desirable


+ Strong knowledge and experience with the Scaled Agile Framework (SAFe), required.


+ SAFe certification (e.g., SAFe Agilist, SAFe Product Owner/Product Manager) is highly desirable.


+ Proven experience in managing cross-functional teams and leading complex projects.


+ Minimum 4 years of experience as a Product Manager.


+ Exceptional knowledge of data management best practices


+ Experience with the tools and technologies used for product management, such as ADO and Miro.


+ Excellent communication, interpersonal, and presentation skills.


+ Experience with implementing and maintaining Business Process Automation tools.


+ Experience presenting to non-technical stakeholders


+ Strong understanding of MDM concepts, data governance, and data quality frameworks.


+ Strong analytical and problem-solving abilities, with a keen attention to detail with the ability to use data and metrics to drive product decisions.









Apply to Compass Group today!


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Compass Digital maintains a drug-free workplace.


Applications are accepted on an ongoing basis.


Associates at Corporate are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Req ID: 1341233


Compass Digital


Michelle Lombardozzi