Verification of Benefits Admission Specialist - OCD Anxiety Centers

Job Title: VOB Admissions Specialist

Classification: Non-Exempt

Salary: $18.00 - $22.00

Reports To: Admissions Supervisor

Position Type: Full-Time, Monday-Friday, 8:00 am - 5:00 pm

The Purpose of Your Role

The VOB Admissions Specialist will work with the admissions team in order to verify each client’s eligibility and verify their benefits prior to each admission.

The Company You’ll Join

OCD Anxiety Centers is the nation’s largest provider of IOP services for individuals dealing with OCD, Anxiety, and Trauma. As the leading provider, our clinical outcomes are second to none. You will join a winning team that is committed to evidence-based treatment and long-term results. We are passionate about bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, stay current with scientific research, and regularly attend international training to keep us at our very best.

Our Investment in You

• A competitive base salary starting at $18.00 - $22.00 (GS 5)

• 401k match

• Core benefits: medical/dental/vision, with the company contribution to medical benefits for employee

• Company-paid employee life insurance

• Company-paid Employee Assistance Program (EAP)

• Voluntary benefits

• Paid time off includes 15 days (120 hours) of “Paid Time Off,” 5 days (40 hours) of “Sick Time,” and 9 days (72 hours) “Company holiday” pay

• Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career

The Team You’ll Work With

The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct.

• Growth

• Proactivity

• Positivity

• Results Driven

We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt to a fast-moving working culture, and who are committed to providing excellent client service are encouraged to apply.

Success Indicators/KPIs

• 100% accuracy on verification of benefits and the documentation of them

• 100% of financial contracts are signed and first deposits collected prior to admission

• 100% of VOB’s completed within 1 hour of request

Competencies

• Demonstrate effective written and verbal communication skills

• Demonstrate knowledge of insurance benefits

• Demonstrate ability to effectively communicate with insurance payors and obtain benefit information

• Demonstrate ability to organize a system to maintain initial and all subsequent verification of benefits

• Demonstrate excellent organization skills and time management skills

Responsibilities

• Ability to work in person from 8 am to 5 pm, Monday through Friday in Orem

• Adheres to all company policies and procedures

• Contact insurance companies to verify patient insurance coverage

• Maintain a system for initial and subsequent verification of benefits

• Document all communication and benefit information accurately in EHR

• Acquires accurate benefits, including co-pays, co-insurance, deductible, etc.

• Communicates with clients to answer any questions or concerns clients have regarding their benefits

• Audit all financial contracts and obtains required signatures or payments as needed from client prior to admission

• Works closely with admissions team and supervisor to oversee all verification of benefits and eligibility

• Other duties as assigned by supervisor

The Skills and Expertise You Have

• Significant knowledge of verification of benefits, eligibility, single case agreements and pre-auth

• Accurate and efficient electronic data entry

• Must be punctual and maintain excellent attendance

• Organized, detail-oriented, takes the initiative, and completes job responsibilities independently

• Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills

• Thrives in a changing work environment, including inside, outside, and loud noise level

• Pass a full criminal background check

• Elligible to work in the US

• High school diploma or equivalent

• 2+ years experience in customer service, billing, or utilization review

• Familiarity with medical terminology and medical billing practice

Preferred Qualifications

• Proven experience as a billing coordinator or similar position

• Working knowledge of EMR software

• 2 years or more experience working as a VOB or billing specialist

• 2 years or more experience working in behavioral health field

Disclaimer

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.

Website

https://www.theocdandanxietytreatmentcenter.com/