Veteran Support Coordinator 24-00356 - Alura Workforce Solutions

Position
Veteran Support Coordinator
(West Los Angeles)

Schedule
(2) Weekday AM Shifts 
(2) Second Shift (3pm-11pm)
(1) Day Weekend Shift 

Description
The Veteran Support Coordinator reports directly to the Program Manager at the local West Los Angeles site. This individual will provide direct management of residential services operating within the buildings. In addition, the Veteran Support Coordinator will work collaboratively with other team members to provide fluidity and consistency in service delivery to veterans. This individual is the lead role in organizing and coordinating the day-to-day supportive program operations for veterans from point of entry and while into the residential programs. The Veteran Support Coordinator will also play a key role in establishing a therapeutic community by creating and organizing building service areas, therapeutic stations, and residential assistance services.

• Facilitating and maintaining a therapeutic community for residents in collaboration with the interdisciplinary team
• Implementing residential program activities and providing direct services support
• Coordinating monthly van schedules and conducting weekly van runs based on client and program needs
• Managing van administrative tasks such as maintaining logs, scheduling maintenance, and submitting reports promptly
• Collaborating with the interdisciplinary team and Property Management on rent and housing-related issues
• Supporting Property Management with tasks like mail interruption troubleshooting and reporting
• Facilitating support groups, life skills classes, and teaching daily living skills as directed
• Creating and maintaining documentation within client charts and submitting required documentation accurately
• Conducting monthly check-ins and resident wellness checks as required
• Ensuring confidentiality and compliance with HIPAA standards
• Reporting and de-escalating problematic behaviors among residents
• Creating and maintaining internal client files and conducting supportive services intakes
• Addressing client issues promptly to maintain uninterrupted services
• Coordinating building activities and participating in site-wide and campus-wide events
• Managing events calendar and providing estimated budgets for events
• Maintaining a list of supportive community resources
• Assisting in data collection and preparing reports, including grant reporting and quality management activities
• Managing inventory of donations, goods, and company vehicles
• Attending scheduled team meetings and trainings
• Other duties as assigned

Requirements

• Bachelor's degree in social services field or other related field preferred (minimum of four years of relevant employment experience may substitute for degree requirements)
• Experience working with homeless and/or veteran population preferred
• Ability to work effectively with a diverse group of clients, staff, and community members
• Excellent written and oral communication skills
• Strong organizational skills and capacity to effectively prioritize tasks
• Conflict management skills training required
• Demonstration of personal and financial integrity in the workplace
• Ability to take direction, work independently with minimal oversight, and to work within a team
• Valid driver's license required. Must meet company insurance requirements and complete a provided driver training course

Additional Information
Full-Time, Direct Placement Benefited Position