Veteran's Benefits Coordinator Assistant (Contract - 132500 - UC San Diego
La Jolla, CA 92093
About the Job
#132500 Veteran's Benefits Coordinator Assistant (Contract
Filing Deadline: Tue 10/8/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
This is a 100% contract appointment for 1 year with the possibility to extend or convert to career status.
DESCRIPTION
The Veteran's Benefits Coordinator Assistant works under the direction of the Veteran's Benefits Coordinators to provide student specific information in a timely manner about enrollment, grades, and other pertinent student record information. Specifically, the Veteran's Benefits Coordinator Assistant provides information and enforcement of institutional, state, and federal policies, procedures and regulations related to educational benefits available to Veteran student populations.
The Veteran's Benefits Coordinator Assistant is an intermediate professional familiar with student record based concepts who knows how to apply professional Registrar student service based concepts to student record functions. The incumbent receives work direction from more experienced Veteran's Benefits Coordinators regarding more complex programs.
- Occasional overtime and weekends may be required.
QUALIFICATIONS
Working knowledge of policies, regulations, and practices with student records services. Experience in an academic service unit of a comparably educational setting, involving the activities of veterans benefits and enrollment services.
Working knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
Ability to apply working knowledge of policies to individual situations in a diverse learning community.
Problem identification and critical thinking skills.
Organizational skills and ability to prioritize work and meet deadlines.
Written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills.
Working knowledge of common University-specific computer application programs and productivity software. Knowledge of Access, Excel, SQL-DSE, ISIS (preferred), Word, Outlook, Internet Explorer, and other various software applications.
Experience using complex databases. Demonstrated ability to maintain composure and control of the situation while making precise decisions under intense pressure.
Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.
Ability to establish and maintain cooperative relationships with campus departments.
Knowledge of specialized registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).
Knowledge of federal veterans benefits requirements and related policies and procedures.
Experience in an academic unit involved in the activities related to veterans benefits coordination and enrollment services.
Ability to supervise student staff, including providing objective feedback and effective mentoring.
SPECIAL CONDITIONS
Job offer is contingent upon a satisfactory clearance based on background check results.
Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
Must be prepared to provide the best customer service and student support experience to all stakeholders.
Pay Transparency Act
Annual Full Pay Range: $58,600 - $100,800 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $28.07 - $48.28
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of Californias Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of Californias Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.