Veterinary Receptionist - Vets Pets

Healing Paws Veterinary Hospital is seeking a dynamic Receptionist to join our team. As a receptionist, you will be responsible for managing the front desk and providing exceptional customer service to our clients. You will be the first point of contact for our clients and play a critical role in ensuring their experience at our hospital is positive and seamless.

Key Responsibilities:

• Greet and interact with clients in a friendly, professional, and efficient manner.
• Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
• Schedule patient appointments in accordance with hospital scheduling guidelines
• Obtain medical and other information from referring veterinarians when needed!
• Receive deposits and payments and explain payment options to clients.
• Keep the cash drawer balanced and the daily report up to date.
• Enter client communication into Cornerstone Software
• Communicate efficiently with staff members to organize case flow.
• Perform cleaning duties of the lobby, reception area, restroom, and parking lot.

Skills Desired:

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills
• Ability to handle multiple tasks and priorities.
• Knowledge of basic computer programs, including Microsoft Office and Cornerstone Software
• Attention to detail and accuracy.
• Ability to work well in a team-oriented environment

Schedule:

The Receptionist position will be full-time, four 10-hour days with rotating Saturdays. Some flexibility in scheduling may be required to meet the needs of the hospital.

Physical Requirements:

• Ability to lift patients with or without reasonable accommodations.
• Ability to stand for extended periods of time.
• Ability to lift, walk, bend, twist, reach, push and squat most of the workday

Perks and benefits include:

• Tuition assistance to Penn Foster for veterinary assistants interested in becoming credentialed technicians

• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program

If you are a highly motivated individual with a passion for providing exceptional customer service and are interested in joining our team at Healing Paws Veterinary Hospital, please apply today!