Veterinary Receptionist (General Practice) - Hamilton Animal Hospital

Hamilton Animal Hospital is looking for a Client Care Representative to join our team! Hamilton is just a 5-minute drive from the beautiful surf! Our multi-veterinarian team is dedicated to providing top-notch general and urgent care, as well as surgical and dental services, all seven days a week. At Hamilton Animal Hospital, we’re passionate about delivering exceptional veterinary care in a warm and compassionate environment where pets are treated like family. Our mission is to support responsible pet ownership, promote preventative health care, and offer valuable educational opportunities to our clients.

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Maximize clinic productivity through proper scheduling and confirmation of appointments
• Prepare, record, and maintain any required documents or medical records 
• Keep hospital facility disinfected, organized and neat
• Obtain deposits and payments from clients
• Utilize computer systems like email applications, chat support, and veterinary programs
• Educate clients on veterinary services and care

Qualifications and Skills: 

• At least 1 year of Veterinary Receptionist experience 
• High School Diploma/GED
• Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products
• Excellent communication skills with the ability to empathize and connect with clients
• Strong organizational skills and attention to detail 
• Proficiency in using computer systems 

Available Schedule: Full-time position, must be open to working Saturdays or Sundays

• We are open: M-F 7am-7pm
• Saturdays 8am-5pm
• Sundays 9am-4pm

Benefits We Offer: 

• Competitive compensation commensurate with experience ($16.50 - $19.50 per hour)
• Health, dental, and vision insurance
• 401k + company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Employee Referral Program
• Hardworking and empathetic work environment! 

Apply today! We look forward to hearing from you! 

Hamilton Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.