Veterinary Receptionist - College Park Road Veterinary Clinic & Boarding Kennel

We provide a veterinary home for you and your pets with the highest quality medicine, a wide variety of services, and the honesty and respect you deserve.

Our focus is on your best interests and treating each of our patients as a unique individual. Your pet will receive excellent patient care, based on our commitment to treating all pets as if they were our own, and we will continue to seek knowledge and experience in the most recent advancements in veterinary medicine to assure your pet is getting the optimum care he or she deserves.

If you could choose your family, what characteristics would you look for? The College Park Road Veterinary Clinic and Boarding Kennel Family embodies many of the values and traits one would wish for in a family.

DEPENDABILITY: College Park Road Veterinary Clinic and Boarding Kennel has been a part of the greater Charleston community for over 30 years. We have been providing thoughtful, quality veterinary care for multiple generations and their pets. We will always be here to assist you in getting the best care for your pet.

DEDICATION: We choose to go into the veterinary profession not only as a job, but it is a calling, a passion that every member of our staff has. We dedicate not only our minds but also our hearts to everything we do. We support each other and work as a cohesive unit which elevates the care we provide. There is also a dedication to continuing to improve the quality of care we offer. All our staff is constantly reading, training, and improving our skills so you have the best veterinary care possible.

COMPASSION / UNDERSTANDING: We understand every individual and every situation is unique. We get to know our clients and patient by truly listening to what your concerns are, and then we will tailor our service accordingly. We know people have very busy schedules. We are flexible and offer many different options to allow you a convenient and prompt option to suit any schedule.

If you want a warm and welcoming home to bring your furry family member to receive personalized, high-quality, considerate care, come where you are part of the family at College Park Road Veterinary Clinic and Boarding Kennel.

As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

• Pay range of $15-$18/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).