Veterinary Receptionist (Patient Care Representative) - Readivet

ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation and Better Work Schedules

ReadiVet seeks a Patient Care Representative (PCR) to support client relations and day-to-day office management for its Nashville clinic. This position is ideal for someone who loves interacting with pet owners and has previous experience working in a veterinary practice.

By joining ReadiVet, you are part of a team changing how veterinary medicine is delivered by trading the waiting room for the pet owner’s living room. Work with a team of collaborative colleagues dedicated to providing in-home veterinary care.

With set schedules and no nights and weekends, ReadiVet offers a better work-life balance.

Responsibilities include:

• Answering office phone calls and text messages
• Scheduling appointments
• Managing schedules for our mobile veterinary teams
• Reviewing appointment details with clients
• Educating clients on pricing and procedures
• Efficiently communicating appointment details to veterinarians and technicians
• Sending/responding to emails
• Filling prescriptions
• Partnering with marketing and operations team members on special projects to ensure we can attract and retain new clients

Requirements

• 1-3+ years (s) of experience in the veterinary field
• 1+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
• Veterinary assistant/tech experience preferred
• Experience using veterinary practice management and/or scheduling systems
• Superb phone etiquette and text messaging skills
• A team player, self-motivated, and reliable
• Passionate about serving pets and pet owners
• Must have a valid drivers license

Job Skills

• Professional and engaging phone etiquette and text messaging skills
• Ability to work in a fast-paced environment
• Detailed oriented
• Ability to multitask
• Navigation and Wayfinding- Skilled in using maps and other navigational tools to determine optimal routes and directions.

Benefits

• Competitive pay commensurate with experience
• Quarterly performance bonuses
• Paid holidays and vacation days
• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401k Retirement Plan
• Long-term and Short-term disability insurance (100% employer-paid)
• Life insurance (100% employer paid)
• CE allowance for licensed technicians
• Discounted pet care for your personal pets
• Monogrammed uniforms (100% employer paid)
• Monthly cell phone stipend

ReadiVet is a tobacco-free and vape-free workplace.