Veterinary Receptionist - Mile Hi Animal Hospital
Prescott, AZ
About the Job
Mile Hi Animal Hospital is looking for a Client Care Representative to join our team! At our modern facility, we prioritize efficiency, quality care, and comfort while providing a warm, compassionate atmosphere for our team, patients, and clients. Our services include separate cat and dog waiting areas, holistic and regenerative medicine, dentistry, ultrasonography, and in-house lab diagnostics. With a dedicated team of 18 technicians, receptionists, and veterinarians—some with over 27 years of service—our strong tenure and family-like environment make us truly unique.
Duties and Responsibilities:
- Greet clients in a friendly, professional, and efficient manner
- Answer multi-line phone system and direct calls accordingly
- Maximize clinic productivity through proper scheduling and confirmation of appointments
- Prepare, record, and maintain any required documents or medical records
- Keep hospital facility disinfected, organized and neat
- Obtain deposits and payments from clients
- Utilize computer systems like email applications, chat support, and veterinary programs
- Educate clients on veterinary services and care
Qualifications and Skills:
- At least 1 year of Veterinary Receptionist experience
- High School Diploma/GED
- Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products
- Excellent communication skills with the ability to empathize and connect with clients
- Strong organizational skills and attention to detail
- Proficiency in using computer systems
Available Schedule: Full-time position, flexibility required
- We are open: Monday-Friday 8am-5pm
- Closed Saturdays and Sundays
Benefits We Offer:
- Competitive compensation commensurate with experience ($16.00 - $19.00 per hour)
- Health, dental, and vision insurance
- 401k + company match
- Paid time off
- Continuing education opportunities
- Professional development support
- Mental health assistance
- Employee discounts on veterinary services
- Scrub allowance
- Employee Referral Program
- Supportive and compassionate work environment!
Apply today! We look forward to hearing from you!
Mile Hi Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.