Veterinary Technician Assistant - Pet Resource Center of Kansas City

About Us:

Since 2002, Pet Resource Center of Kansas City has delivered accessible and affordable veterinary services, pet resources, and has developed a well-earned reputation for being a trusted resource for the Greater Kansas City community. Our contributions to ending pet homelessness and increasing pet retention has helped keep pets off the streets, out of shelters and in homes with the owners who love them.

Position Summary

We’re looking for someone who is energized by the idea of changing lives – both animal and human. A veterinary technician superstar who loves the idea of interacting with and helping people and pets all day long.

Essential duties and responsibilities include the following (other duties may be assigned): 

• Provides compassionate care to patients.  Performs all duties in accordance with clinic policies and procedures. Prepares and maintains the exam rooms and treatment areas. Assists in physical examinations, records observations on patients.  Assists the veterinarian in medical, surgical and dental procedures; prepares patients for surgery; assists the doctor in administering anesthesia; monitors patients during surgery and recovery; administers fluids. Gives injections and administers oral medications in accordance with hospital policy.  Restrains pets for examinations or treatments. Understands usage and dosage for all prescription drugs and can readily explain them to the clients. Assists other staff members as required.  Understands and carries out oral and written directions.  

• Responsible for being an exemplary role model in representing and supporting all company core values and customer experience values. Assist individuals with determining services and support to meet their pet’s needs in an effort to prevent pet relinquishment. Educate and promote all services along with organization goals.

• Build and maintain an extensive knowledge of community resources and help pet owners make informed decisions by acting as their advocate regarding their pet’s health and wellness needs. Identify barriers, assess client’s needs and provide consultation, support, direct assistance, information, and follow through. Act as a liaison to refer patients/families to veterinary partners and other resources to meet the client’s and pet’s identified needs.

• Actively contribute to reaching goals through completion of tasks, maintaining quality service and patient care standards, and customer experience excellence. Process all daily paperwork, deposits, and other processes essential to field and clinic operations with accuracy and attention to detail. Complete and maintain all necessary and appropriate files, client records, patient records, medical records and follow-ups associated with patient’s treatment accurately, in a timely manner, and in accordance with company policies.

• Assume responsibility for personal growth and development, maintain and upgrade professional knowledge and practice skills through attendance and participation in continuing education and in-service classes.

• Complete all other delegated tasks as needed.

Ideal Candidate competencies:

• Competent at animal handling basics
• Compassion for pets and people!
• High energy and passion for customer service.
• Be able to be an educational resource for clients on products, and services we provide.
• Willing to learn and grow while here at PRCKC
• Outgoing personality.
• Ability to work in very high volume and fast-paced environment.
•  You must be able to work in all types of weather conditions.
• Bilingual a plus!  

Our Offer

• Full time starts at $15-16.50 
• Health, dental, vision and life benefits options
• 3 weeks paid annual leave with flexible scheduling ability
• Paid holidays
• 401k
• Flexible schedule, 4 day work week options
• part time/ Full time options
• Pet benefits: Staff gets services, products, and medications at cost for their pets.