Veterinary Technician - Chilhowee Veterinary Clinic - Heartland Veterinary Partners LLC

About Chilhowee Vet Clinic
Chilhowee Veterinary Clinic is your full-service animal hospital, a pet-friendly animal wellness center, and caring family practice. We care for your pet whether it needs just annual shots and a check-up, general preventive care, spaying or neutering, or surgery. At our animal clinic, we promote a calm, soothing, professional atmosphere so you can feel comfortable and comforted when needing a veterinarian in Maryville, TN.

Hours of operation:
Mon-Fri: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 12 PM
Sun: Closed

Pay range:
​​​​​​​$15 - $17 p/hr, depending on experience
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Benefits Offered for our full-time team members

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Position Purpose
The Veterinary Technician assists the veterinarians and lead technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.

Veterinary Technician Competencies

• Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

• Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
• Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
• Prepare patients for surgery and monitor vital signs of the patient during surgery.
• Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.

• Take, develop, and maintain radiographs following proper safety procedures.

• Provide basic animal handling and restrain animals during exams.
• Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.

• Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
• Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
• Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.

• Any other duties as assigned.

Requirements / Qualifications

• Previous veterinary experience preferred
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
• Practice OSHA safety techniques including proper PPE
• Basic math and the ability to calculate medication dosages
• Basic computer skills, familiarity with MS office applications, etc.
• Strong communication skills to ensure patient safety