Vice President of Assisted Living - Suzanne Snell

Our client is seeking an experienced and dynamic Vice President of Assisted Living to oversee our multi-site portfolio and drive operational excellence across all communities.

The Vice President of Assisted Living will be responsible for our assisted living and memory care facilities' strategic leadership, operational management, and growth. This role requires a proven record of successfully managing a multi-site portfolio, focusing on quality care, customer satisfaction, and financial performance. The ideal candidate will have substantial experience building and mentoring.

Responsibilities':

• Provide visionary leadership and mentorship to operational teams, fostering a culture of excellence and accountability.
• Responsible for the financial performance of the properties and reviews, analyzes, interprets, and summarizes operating budgets, monthly financials, weekly progress reports, and other KPIs.
• Oversee the day-to-day operations of assisted living and memory care communities, ensuring that performance and budget goals are met.
  Monitor financial performance, develop growth strategies, and ensure effective resource allocation to achieve organizational financial targets.
• Ensure that the property provides exceptional living conditions for all residents.
• Ensure compliance with all state and federal regulations, particularly AHCA compliance in Florida.
• Build, supervise, and support management teams across multiple sites, promoting professional growth and efficiency.
• Collaborate with the leadership team to develop and implement programs and services, setting the organization's strategic direction.
• Drive marketing efforts and community engagement to strengthen business growth and enhance census levels.
• Establish and maintain strong relationships with stakeholders, including patients, families, physicians, and employees, to promote mutual satisfaction and collaboration.
• Oversee developing and implementing policies and procedures, ensuring organizational compliance and best practices.
• Address complaints and resolve problems between employees with the assistance and guidance of Human Resources.
• Work with Finance / HR / IT to implement new processes, including software rollouts. 
• Provide the leadership and management necessary to ensure the properties have the proper operational controls, administrative reporting, procedures, and human capital to grow effectively and provide financial strength and operating efficiency. 
• Serve as a culture carrier and transformational leader for the properties. Exercise high and strict levels of confidentiality and use professional judgment and discretion. 
• Demonstrate an ability to demonstrate respect, professionalism, and sound judgment clearly and consistently with all people. 
• Guide and assist in implementing new operational models and structures to reduce costs, improve quality, and enhance resident services.
• Achieve and surpass occupancy, profitability, cash flow, and business goals and objectives.

Requirements:

• Proven experience managing a multi-site assisted living and memory care community portfolio.
• Minimum of 10+ years of progressively responsible experience in health systems operations; at least 5+ years in leadership roles within a Senior Living facility.
• Strong knowledge of financial management, operational oversight, and human resources practices.
• Excellent analytical skills in meeting performance, operational, and budget goals.
• Strong knowledge of AHCA compliance standards in Florida. An advanced degree such as MHA, MBA, or equivalent is preferred.
• Proficiency in MS Word, Excel, PowerPoint, and CRM systems, with a quick aptitude for learning new technologies.
• Tech-savvy is a must & experience with implementing processes and software solutions.
• Excellent verbal and written communication