Vice President of Client Services, Clinical Research - Vitalief

Overview

Vitalief is a pioneering, “best of breed” Research and Clinical Trial Solutions Consulting Company.  We are seeking a problem-solving oriented, “hands-on” strategic solutions leader to head our exceptional Client Services Delivery team, that has a passion for working closely with our business development team to gain credibility with our clients by identifying and recommending innovative ways of delivering services to our clients by providing Resourcing Services, Consulting Services, Managed Services, and Learning & Development Solutions addressing the Human Capital epidemic in the Clinical Research Industry and supporting our clients in planning and execution of successful clinical trials. 

If you are interested in being part of a culture that is highly collaborative, entrepreneurial spirited, have a voice challenging the status quo with novel thinking, and passionate about expediting the growth of Vitalief and be highly rewarded for doing so, then we want to speak with you!

NOTE: This is primarily a remote position, with occasional leadership team meetings in King of Prussia, PA, and must be willing to travel on occasion to client locations within the USA.  We are seeking a resource that lives in the EST or CST Zone.

Compensation = Competitive Base Salary Bonus Equity Incentives

Responsibilities:

• Reporting to Vitalief’s CEO, you represent the pinnacle of consulting success by creating a high-performance environment, inspiring the respect of clients and engagement teams alike. Through strong leadership and unmatched industry expertise, ensure Vitalief’s success, and shape the industry as a whole.
• Help our clients evolve and adapt to the rapid demands of the research and clinical trials environment through optimizing existing business operations, and continually improving the success of our client’s clinical trial outcomes.
• Serve as an engagement leader, working closely with client senior leaders and directing the Vitalief delivery team, ensuring the overall success of the project.
• Lead sales pursuits as a SME, working in unison with Vitalief sales team members in creating and delivering client presentations, proposals and Statements of Work (SOWs); participating in negotiations; and being influential in helping close business deals.
• Meet/exceed revenue and profit targets by effectively positioning Vitalief as a highly valued, trusted delivery partner with client executives and management.
• Collaborate with Vitalief executive management team, the business development team and marketing to create innovative market leading solution/service offerings.
• Help create a highly successful “team” solution selling approach.
• Represent Vitalief at relevant industry and networking events.

Required Skills:

• 10 or more years of combined consulting and clinical research operations experience, successfully delivering innovative solutions to clients.
• Proven track record of successfully building a solutions delivery teams and service offerings within a consulting firm.
• Bachelor’s degree is required.
• Exceptional leader with a strong executive presence, presentation skills, excellent negotiations skills, and ability to overcome obstacles and objections with confidence.  Ability to influence clients to think “out-of-the-box” by recommending innovative solutions.
• Ability to serve as the single accountable leader in the design and delivery of our most complex performance improvement engagements by creating collaborative, high performing work environments while continually addressing issues, removing barriers, and ensuring successful client outcomes.
• Demonstrated ability to build and maintain an extensive professional network, recognize opportunities to enhance and expand executive level relationships, and identify business development opportunities that align with Vitalief’s core set of capabilities.
• Proven analytical and critical thinking skills required to effectively quantify financial and operational benefits for performance improvement initiatives, identify risks to achieving projected outcomes, and develop and implement solutions to address data gaps or risks. 
• Proven success in building strong executive-level and C-suite relationships while leading a multi-faceted change process; demonstrated broad-based change management expertise and extensive experience positively influencing change in a variety of complex environments with multiple stakeholders and competing priorities.
• Delivery team leadership experience including team design, role definition and development, team and culture building, coaching/mentoring, and performance management of team members.
• Highly driven, results oriented, competitive, positive person who thrives in a small, team oriented, fast paced, entrepreneurial environment.

• Ability to travel domestically.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to travel to various client destinations across the USA.
• Must be able to lift up to 15 pounds at times.

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