Vice President, Operations - CareStar, Inc.

VICE PRESIDENT OF OPERATIONS

Ready to join a growing company whose work profoundly impacts people’s lives in their community, who offers an excellent learning environment, opportunities to advance and the ability to work alongside talented business leaders/professionals? CareStar, Inc. is accepting applicants for a Vice President of Operations position. The Vice President of Operations will plan, direct, organize and control the activities of the various Operations divisions of the company. Oversee all Operations functions, including service provision, and community outreach, clinical compliance, financial performance of operations and will lead the company toward the achievement of its operational objectives. Working with the President, the incumbent will represent the company in the community, with major customers, government agencies, stakeholders, regulatory bodies, individuals served and the public.

THE POSITION

CareStar is looking for a motivated individual who:

• Maintains positive working relationships with key decision makers and management of our customers and prospective customers.
• Develops and communicates strategy, reviews and approves plans for services, use of technology, new processes, expenditures, clinical guidelines, and personnel utilization.
• Reviews performance against operating and financial strategies, plans and standards, provides strategic direction to team from reports on interpretation of results and approves changes in plan direction.
• Presents monthly reports on performance as requested by the President.
• Develops and recommends company policy within Operations.
• Defines strategy and sets objectives in each area of authority, develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
• Oversee and manage programs and departments across multiple locations and States.
• Works with President and Executive Management team to carry out CareStar Strategic Plan.
• Reviews and approves projects that involve major functional changes within the Department’s functional areas.
• Issues specific annual objectives to immediate subordinates and reviews the accomplishment of these objectives.
• Selects and manages qualified personnel in all positions reporting directly to Operations.
• Directs, monitors, and appraises the performance of reporting personnel and ensures the necessary coordination between activities.
• Identifies training needs, develops subordinates, recommends and implements effective personnel action.
• Coordinates activities of assigned personnel with those of other company departments, seeks mutual agreement on problems involving other departments.
• Consults with other members of management responsible for policy or action, ensures compliance within area of responsibility, makes recommendations for improving effectiveness of policies and procedures.
• Creates, reviews and endorses or revises budget proposals received for area of responsibility, submits budgets for assigned activities in accordance with the budget procedure, approves budget expenses up to authorized dollar amounts.
• Provides orientation and on-the-job training for subordinates and ensures that the authority and responsibility for each position is defined and understood.
• Adheres to, meets and/or exceeds all budgeting requirements.
• Oversees contract compliance for all operational requirements.
• Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.
• Participates in sales presentations, RFPs, RFIs and other proposals.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.
• Performs other projects and duties as assigned.

• Bachelor’s Degree in a clinical area or equivalent from a licensed institution. Master's Degree is preferred.
• Active Registered Nurse or Social Work License.
• Prior track record of business success including experience at the executive level, preferably ten (10) years or more total experience.
• Minimum of two (2) years of administrative responsibility in an organization, preferably within programs CareStar manages.
• Strong advocate and proponent of CareStar Mission and Values.
• Familiarity with suite of Microsoft Office programs.
• Valid driver’s license and car insurance as required by State law.
• Ability to travel via multiple modes of transportation, including, but not limited to: plane and car.

THE COMPANY

CareStar was founded in 1988 in Cincinnati, Ohio with the mission to Improve Communities by Improving Lives. We continue to be an industry leader in the field of Long-Term Care Case Management, Assessment, Population Health Management and Innovative Software Development Solutions.

WHY YOU SHOULD APPLY

• Remote working opportunities.
• Shared ownership benefit through the CareStar Employee Stock Ownership Plan (ESOP).
• Competitive salary based upon experience, education and knowledge.
• Comprehensive benefits package with medical, dental, vision, and life-insurance.
• 401(k) with a generous Safe Harbor company matching contribution.
• Paid vacations and 10 holidays per year.

Come be part of a team that values and challenges you! If these responsibilities, qualifications and benefits catch your interest, apply today at CareStar’s Career page at www.carestar.com/careers.