Vice President, T&E Expense Operations - BNY Mellon
Pittsburgh, PA Not Available
About the Job
Overview
VP, T&E Expense Operations
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of operations manager to join our Expense team. This role is located in Pitsburgh, PA/ Lake Mary FL - and would be a hybrid position.
In this role, you’ll make an impact in the following ways:
- Manage the day-to-day T&E expense management operational services across BNY globally, ensuring compliance with company policies and regulatory requirements
. - Oversee customer support and vendor management activities, ensuring high levels of service and satisfaction. Act as the escalation point for internal clients to address and resolve issues impacting T&E expense operations.
- Partner with vendors and internal stakeholders (Finance, Technical, Compliance, Risk Management, etc) to optimize and improve T&E expense operations and enhance end user experience.
- Develop, enhance, and document training, support materials, process workflows, standard operating procedures, risk controls, accounting and reconciliation, and other relevant documentation associated with the T&E expense management platform
- Utilize T&E data and analytics to generate insightful reports, identify cost-saving opportunities, process improvements, and ensure alignment with the company’s global travel and expense policy.
To be successful in this role, we’re seeking the following:
- Experience in T&E Expense Management. Prior experience in managing T&E expense operations within a global organization, ensuring compliance with company policies and regulatory requirements. Familiarity with SAP Concur, Expensify, or other widely used T&E expense management tools required.
- Strong Customer Support and Vendor Management Skills: Proven experience in overseeing customer support and vendor management activities, acting as the escalation point for internal clients to address and resolve issues impacting T&E expense operations.
- Collaborative Partnering Abilities: Ability to partner effectively with vendors and internal stakeholders (Finance, Technical, Compliance, Risk Management, etc.) to optimize and improve T&E expense operations and enhance the end-user experience.
- Proficiency in Developing and Documenting Processes: Ability to develop, enhance, and document training materials, support materials, process workflows, standard operating procedures, risk controls, accounting, and reconciliation related to the T&E expense management platform.
- Analytical and Reporting Skills: Strong analytical skills to utilize T&E data and analytics for generating insightful reports, identifying cost-saving opportunities, process improvements, and ensuring alignment with the company’s global travel and expense policy.
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
