Video Surveillance Systems IT Manager - City of Philadelphia

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.
 

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

This position will work in the Office of Innovation and Technology, Unified Communications unit.  The position will report to the Unified Communications Director. This position will be instrumental in supporting and growing the video surveillance (VSS) team and programs.  The VSS team currently supports 1300+ cameras.  This number will continue to grow to support the various video surveillance programs throughout the City of Philadelphia.  The VSS IT Manager will provide weekly, monthly, and quarterly VSS reports to the UC Director, track budget spending and work directly with VSS field team.   The VSS IT manager will be the point of contact for all VSS concerns; handle escalations, attend VSS meetings, VSS projects, attend VSS Governance Board meetings.  The VSS IT Manager will engage with leadership, public safety teams, and vendors.  

Essential Functions
•    Accomplish department objectives; planning and evaluating VSS opportunities
•    Engage with VSS management and field teams
•    Point of contact for video surveillance program and projects
•    Develop and coordinate policies and procedures
•    Maintain budget
•    Vendor management
•    Establish strategic goals by working with the VSS field managers
•    Attend governance board committee meetings
•    Provide monthly, quarterly, and annual reports and metrics to C-Suite and Director
•    Engage with department leadership
•    Meet quarterly with VSS programs

Competencies, Knowledge, Skills and Abilities
•    Strategic thinking
•    Report writing
•    Project planning
•    Vendor management
•    Respond timely to escalations
•    Advocate for team
•    Maintain VSS records and archives
•    Presentation skills
•    Develop/maintain budget
•    Contract management
•    Experience in hiring and supervising Represented and exempt staff
•    Excellent communication skills.
•    Strong problem-solving skills.
•    Ability to work with a diverse set of customers with a variety of skill levels
•    Ability to handle multiple concurrent tasks
•    Ability to work independently with limited supervision
•    Ability to work effectively in a team with other specialty leadership
•    Performs all other related duties as assigned

•    Completion of a bachelor’s degree program at an accredited college or university required however, equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered.
•    Information technology experience required. [Video surveillance, Network and Communications knowledge preferred]
•    Experience working in a large organization 
•    4-7 years of progressive experience in team management, delivery services, customer relationship management, and organizational change management. [government agency experience a plus]
•    Intermediate-high level experience in reporting tool (i.e. Visio, Power Point, Visual Studio, Excel, etc.) [advanced knowledge preferred]

Salary Not to Exceed: $100,000

Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume.

Discover the Perks of Being a City of Philadelphia Employee:
•    We offer Comprehensive health coverage for employees and their eligible dependents
•    Our wellness program offers eligibility into the discounted medical plan
•    Employees receive paid vacation, sick leave, and holidays
•    Generous retirement savings options are available
•    Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
•    Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
•    Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.