Virtual Inpatient Nurse-Virtual Nursing - UnityPoint Health

Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time

(annually)

CLINICAL EXCELLENCE

· Assesses and documents patient status through a virtual interview.

· Functions as a scribe for inpatient nursing for the physical assessment and other assessment parameters, as applicable.

· Develops an individualized plan of care using a collaborative approach with the patient/family and other members of the health care team.

· Completes required documentation as appropriate, including documenting in the medical record and event reports.

· Demonstrates technical knowledge of equipment and the ability to troubleshoot when problems arise.

· Acquires and maintains current knowledge and skills in evidence-based nursing practice and advances in virtual nursing practice.

· Demonstrates professional accountability for own practice as evidenced by seeking resources and continued self-development.

· If deemed necessary by Nursing Leadership, requirements to provide direct, hands-on patient care or take a patient assignment may occur.

35%

1. VIRTUAL WORK ENVIRONMENT

· Ensures all aspects of technology is functioning properly prior to usage.

· Proficient at conducting virtual assessment, scribing, and documenting admission/discharge processes.

· Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs.

· Demonstrates ownership and persistence to ensure problem is resolved in best way possible.

· Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions.

· Identifies and utilizes team resources to solve identified problems or needs.

· Chooses an appropriate and meaningful communication style when interacting with others; gives and accepts constructive feedback to/from peers.

· Actively promotes and achieves customer satisfaction (patient, family, nursing, practitioners).

· Potential to work in remote/home environment if meets outlined expectations and has manager approval.

35%

2. VIRTUAL PATIENT AND STAFF EDUCATION

· Adapts teaching strategies based on learner response and readiness to learn. Proficient in teach-back strategies.

· Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc.

· Consults appropriate resources within the hospital to provide specialized education. Identifies if the virtual education method is not appropriate for the patient condition/situation and consults with inpatient RN.

· Shares clinical knowledge through teaching and in response to the learning needs of others.

· Available virtually to coach-in-the-moment for new graduate nurses or nursing staff completing an unfamiliar process or skill.

20%

Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

· Completes all annual education and competency requirements within the calendar year.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

· Leverage the skills and abilities of each person to enable great teams.

· Collaborate across departments, facilities, business units and regions.

· Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment:

· Connect with each person treating them with courtesy, compassion, empathy and respect

· Enthusiastically engage in our work.

· Accountable for our individual actions and our team performance.

· Responsible for solving problems regardless of the origin.

Champion Excellence:

· Commit to the best outcomes and highest quality.

· Have a relentless focus on exceeding expectations.

· Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

· Embrace and promote innovation and transformation.

· Create partnerships that improve care delivery in our communities.

· Have the courage to challenge the status quo.

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

Graduate of an accredited nursing program.

Bachelor’s Degree in Nursing (BSN)

Experience:

3 to 5 years previous Med-Surg nursing experience including utilization of the Electronic Medical Record.

Previous experience with virtual technology platforms.

License(s)/Certification(s):

Current licensure in good standing as a Registered Nurse in the State of Iowa.

Knowledge/Skills/Abilities:

Writes, reads, comprehends and speaks fluent English.

Proficient computer knowledge using word processing, spreadsheet, email, and web browser.

Multicultural sensitivity.

Critical thinking skills using independent judgement in making decisions.

Strong attention to detail and ability to multi-task.

Other:

Use of usual and customary equipment used to perform essential functions of the position.

Work may occasionally require travel to other UPH facilities/hospitals.

Required to drive your own vehicle for business purposes.

Direct Report Job Titles

(This position completes their Performance Evaluation)

Indirect Report Job Titles

(Positions Managed by Direct Reports)

Total number of direct reports: (number of staff for whom this position completes a performance evaluation)

Total number of indirect reports: (number of staff reporting up to this position’s direct reports)

Budget Control (Complete if position has budget responsibilities)

Annual Operating Budget (including payroll)

Annual Revenue/Sales

Other Scope Measurements

Pertinent to the position, such as number of beds, number of units/departments, number of employees leading, cases per month, etc.

Item

Number

Mental/Cognitive Demands:

(List any special mental and cognitive abilities required by the position in your specific environment)

· Must be able to communicate effectively with people of diverse professional, educational and lifestyle backgrounds

· The environment may cause high stress levels due to constant interruptions, high volume urgency of issues, and interactions with a wide variety of professionals and personalities

· Ability to project a professional, friendly, helpful demeanor.

· Ability to work under time constraints

· Must be able to work independently and assume responsibility for timely completing of assigned functions

· Ability to understand and deal effectively with problems and opportunities

· Ability to maintain confidential information.

· Ability to communicate on the facts or to decline to reveal information.

· Exercises sound judgement, seeking advice when appropriate.

Physical Requirements

(Check all that apply if essential to perform job – with or without accommodations)

? Talk/Hear (communicate, detect, converse with, discern, convey, express oneself, exchange information)

? See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess). Ability to distinguish color.

? Stand or Sit (stationary position). Ability to stand for up to 4 consecutive hours.

? Walk (move, traverse). Ability to walk equivalent to 2 miles per shift.

? Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position). Ability to grip/grasp.

? Climb (stairs/ladders) or Balance (ascent/descent, work stop, traverse)

? Bend/Stoop/Kneel

? Squat/Crouch/Crawl

? Reaching/Twisting. Ability to reach above shoulder level

? Taste/Smell (detect, distinguish, determine)

? Pushing/Pulling. Ability to push/pull 25 lbs.

? Ability to perform 2 minutes of Basic Life Support in variety of settings such as bed, hallway, bathroom.

Lifting Requirements

(Check appropriate category to perform job – with or without accommodations)

? Level 1; Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

? Level 2; Light Work: Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace. Light work requires physical exertion of forces greater than that of sedentary work.

? Level 3; Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

? Level 4; Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

? Level 5; Very Heavy Work: Exerting in excess of 100 pounds of forces occasionally, and/or in excess of 50 pounds of force constantly to move objects.

Hazards and Atmospheric Conditions

(check all that apply)

? Normal Office Surroundings

? Vibration

? Exposure to Fumes

? Mechanical Hazards

? Exposure to Dust

? Chemical Hazards

? Exposure to Extreme Temperatures

? Electrical Hazards

? Wet and/or Humid

? Radiant Energy Hazards

? Noise

? Explosives Hazards

? Mists or Gases

? Burn Hazards

Other/Comments:

Precautions must be followed when working in any health care environment. Carpet and tile floors. Florescent lighting. Cannot guarantee a latex-free work environment. Exposure to medicinal preparations. Noise levels not above a point that hearing protection is needed.

OSHA Categories

(Complete this OSHA section for clinical/patient related jobs)

? Category I: Duties performed routinely require exposure to blood, body fluid and tissue.

? Category II: Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

? Category III: Normal routine involves no exposure to blood, body fluid, or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.