Virtual Site Manager (in-person, non-remote) - Self-Storage Consulting Group LLC

Job Overview
The Virtual Site Manager is responsible for providing remote support to multiple storage facilities from the corporate office in Gilbert, AZ. This position will take/make phone calls, maintain tenant records, and support the sales of storage units to prospective customers.

Key Responsibilities

• Answer and manage incoming/ outgoing phone calls for assigned facilities, including delinquency and courtesy calls
• Take card payments over the phone
• Answer questions from tenants and prospective customers
• Make notes on tenant accounts
• Schedule move-ins and facility tours
• Order supplies
• Make bids for new vendors with a work order request from the Area Manager
• Understand and be able to explain a legal lease agreement for storage units.

Qualifications/Skills:

• Excellent written and oral communication skills, especially over the phone
• Proficiency in Microsoft Office
• Ability to learn required software (Sitelink)
• Ability to sit for extended periods of time at a desk

Experience and Requirements:

• 1+ years in customer service
• 1+ years in sales
• Knowledge/experience in property management or big box retailer preferred

Work Schedule

• Tuesday - Friday, 9am - 6pm
• Saturday, 10am - 4pm

Pay: $22/hour

Reports to the Area Manager