Virtualization Systems Analyst - NTT DATA, Europe & LATAM, Branch in USA, Inc.

Virtualization Systems Analyst 

NTT DATA is a team of more than 139,000 diverse professionals operating in more than 50 countries worldwide. Our sectors of activity include telecommunications, finance, industry, utilities, energy, public administration, and health.

Our mission? Offer technological solutions, business, strategy, development, and application maintenance while being a benchmark in consulting. Thanks to the collaboration between teams, the human quality of our people, and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to each client's needs. Our talent has led us to be one of the top six technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT Data seeks high-achieving team players who quickly adapt to new challenges and entrepreneurial ventures. We are looking for a Virtualization Systems Analyst to work with our global client in Rochester, NY. This role will require 100% onsite presence at our client site.

Responsibilities: 

• Solve application virtualization requests.
• Opening Change request.
• Support users having issues logging onto Citrix.
• Help users that have problems launching the applications.
• Assistance in filling out the documentation required to virtualize an application.
• Create application packages.
• Test application installation.
• Troubleshoot application installation.
• Help with application portal maintenance.
• Help with application installation on Citrix Flexxible Virtual Desktop Infrastructure (VDIs).
• Assisting in the projects for the virtual environment.

Requirements:

• 5+ years of experience on Windows 10 and superior administration.
• Experience with application virtualization and Virtual Desktop Infrastructure (VDI) solutions. In particular Citrix.
• Good troubleshooting skills on application installation.
• A strong knowledge of how the environment works will be useful in providing the direction to end users and the Software Factory in creating the virtual applications and virtual desktops infrastructure (VDIs).
• Basic knowledge on network connectivity.
• Good communication skills.
• Strong interpersonal skills.
• Familiar with Ticketing tools.
• Excellent team player.
• Proactive attitude.

Nice to have:

• Bilingual (English/Spanish)

Why NTT Data?   

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allow us to transform our goals into achievements, and projects into realities.

NTT Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT Data is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.