Voice Systems Engineer L4 - j3r3vn6jyyfnny6xr6s-4953 - Summary**Headquartered in Hawaii, Galapagos Federal Systems, LLC
East Saint Louis, IL
About the Job
This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12230063 Job Title: Voice
Systems Engineer L4 -4782
Job Location: Scott Air Force Base IL 62225
Job Summary
Galapagos Federal Systems LLC is seeking an experienced and highly
skilled level four Voice System Engineer to join our team of qualified,
diverse individuals. This role is critical in designing, implementing,
and maintaining our advanced voice communication systems. The successful
candidate will bring extensive expertise in voice technologies and
systems engineering, ensuring our communication infrastructure meets the
highest standards of performance and reliability.
As a Voice System Engineer, you will be responsible for designing,
configuring, and deploying voice communication systems, including VoIP,
PBX, and other related technologies. You will perform advanced
troubleshooting and problem resolution for complex voice system issues,
conduct system upgrades, migrations, and performance optimizations, and
collaborate with cross-functional teams to integrate voice systems with
other IT infrastructure components. Additionally, you will develop and
implement best practices for voice system security and reliability,
monitor system performance, conduct regular audits to ensure optimal
operation, provide technical leadership and mentorship to junior
engineers and support staff, and create and maintain comprehensive
documentation for all voice system configurations, processes, and
procedures.
Compensation Minimum: $125,000
Compensation Maximum: $130,000
Job Requirements:
Skills / Experience Required
- Secret Clearance
- 10+ years of experience performing Voice Systems Engineer functions
- Provide Certified Nortel/Avaya Tier-3 level support
- Install/configure the Government furnished hardware and software.
- Perform representative sample tests needed to fully demonstrate that
the expansion resources and tasks operate correctly in a voice
switching environment.
- Resolves complex incidents and service requests independently
- Install necessary SIPRNET infrastructures to support secure voice
connectivity (fiber, shielded twisted pair, media converter,
Tactical Local Area Network Encrypter (TACLANE), network switch)
- Perform the Telephone Control Officer functions
- Coordinate telecommunication requirements with the Local Base
Communications Squadron, Defense Information Systems Agency (DISA),
and Defense Information Technology Contracting Office (DITCO)
- Provide cellular telephone management functions
- Attend meetings as identified by the Government and provide
summary/detailed results/impact of meetings upon request by the
Government
- Extensive experience in voice system engineering, with a strong
focus on VoIP, PBX, and related technologies
- In-depth knowledge of voice communication protocols, including SIP,
RTP, and H.323
- Proven track record in designing and implementing large-scale voice
communication systems
- Strong troubleshooting skills and the ability to resolve complex
technical issues
- Excellent understanding of network architecture and integration with
voice systems
- Relevant certifications such as Cisco CCNP Collaboration, Avaya
Certified Expert, or similar
- Excellent communication and interpersonal skills, with the ability
to work effectively in a team environment
Education / Certifications
- 10 years of experience performing Voice Systems Engineer services
- Must possess and maintain an IAT I level certification
Benefits
- Medical, dental, vision, disability, and life insurance
- Flexible Spending Accounts
- 401(k)
- PTO
- Paid Parental leave
- Tuition reimbursement
- Paid federal holidays
Security Clearance
Must be a U.S. Citizen. A high-level Department of Defense active
security clearance is required. Applicants selected will be subject to a
security investigation and may need to meet eligibility requirements for
access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and
typing and reading from a computer screen. The candidate must have
enough mobility, including bending, reaching, and kneeling, to complete
daily duties in a prompt and efficient manner and that may include
lifting to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA
Certified Native Hawaiian Organization 8(a) Small Business specializing
in global information technology and offering professional solutions in
IT Design & Installation, Cybersecurity Engineering & Support,
Application Integration & Development, Software & Hardware Engineering,
Network & Systems Management, Information Systems Security, and Business
Management Services.
Leveraging over 30 years of providing IT services to the federal &
commercial market with projects found around the world, our team has
innovative expertise in the development of a wide range of technological
solutions. Galapagos Federal Systems, LLC is
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12230063 Job Title: Voice
Systems Engineer L4 -4782
Job Location: Scott Air Force Base IL 62225
Job Summary
Galapagos Federal Systems LLC is seeking an experienced and highly
skilled level four Voice System Engineer to join our team of qualified,
diverse individuals. This role is critical in designing, implementing,
and maintaining our advanced voice communication systems. The successful
candidate will bring extensive expertise in voice technologies and
systems engineering, ensuring our communication infrastructure meets the
highest standards of performance and reliability.
As a Voice System Engineer, you will be responsible for designing,
configuring, and deploying voice communication systems, including VoIP,
PBX, and other related technologies. You will perform advanced
troubleshooting and problem resolution for complex voice system issues,
conduct system upgrades, migrations, and performance optimizations, and
collaborate with cross-functional teams to integrate voice systems with
other IT infrastructure components. Additionally, you will develop and
implement best practices for voice system security and reliability,
monitor system performance, conduct regular audits to ensure optimal
operation, provide technical leadership and mentorship to junior
engineers and support staff, and create and maintain comprehensive
documentation for all voice system configurations, processes, and
procedures.
Compensation Minimum: $125,000
Compensation Maximum: $130,000
Job Requirements:
Skills / Experience Required
- Secret Clearance
- 10+ years of experience performing Voice Systems Engineer functions
- Provide Certified Nortel/Avaya Tier-3 level support
- Install/configure the Government furnished hardware and software.
- Perform representative sample tests needed to fully demonstrate that
the expansion resources and tasks operate correctly in a voice
switching environment.
- Resolves complex incidents and service requests independently
- Install necessary SIPRNET infrastructures to support secure voice
connectivity (fiber, shielded twisted pair, media converter,
Tactical Local Area Network Encrypter (TACLANE), network switch)
- Perform the Telephone Control Officer functions
- Coordinate telecommunication requirements with the Local Base
Communications Squadron, Defense Information Systems Agency (DISA),
and Defense Information Technology Contracting Office (DITCO)
- Provide cellular telephone management functions
- Attend meetings as identified by the Government and provide
summary/detailed results/impact of meetings upon request by the
Government
- Extensive experience in voice system engineering, with a strong
focus on VoIP, PBX, and related technologies
- In-depth knowledge of voice communication protocols, including SIP,
RTP, and H.323
- Proven track record in designing and implementing large-scale voice
communication systems
- Strong troubleshooting skills and the ability to resolve complex
technical issues
- Excellent understanding of network architecture and integration with
voice systems
- Relevant certifications such as Cisco CCNP Collaboration, Avaya
Certified Expert, or similar
- Excellent communication and interpersonal skills, with the ability
to work effectively in a team environment
Education / Certifications
- 10 years of experience performing Voice Systems Engineer services
- Must possess and maintain an IAT I level certification
Benefits
- Medical, dental, vision, disability, and life insurance
- Flexible Spending Accounts
- 401(k)
- PTO
- Paid Parental leave
- Tuition reimbursement
- Paid federal holidays
Security Clearance
Must be a U.S. Citizen. A high-level Department of Defense active
security clearance is required. Applicants selected will be subject to a
security investigation and may need to meet eligibility requirements for
access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and
typing and reading from a computer screen. The candidate must have
enough mobility, including bending, reaching, and kneeling, to complete
daily duties in a prompt and efficient manner and that may include
lifting to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA
Certified Native Hawaiian Organization 8(a) Small Business specializing
in global information technology and offering professional solutions in
IT Design & Installation, Cybersecurity Engineering & Support,
Application Integration & Development, Software & Hardware Engineering,
Network & Systems Management, Information Systems Security, and Business
Management Services.
Leveraging over 30 years of providing IT services to the federal &
commercial market with projects found around the world, our team has
innovative expertise in the development of a wide range of technological
solutions. Galapagos Federal Systems, LLC is
Source : Summary**Headquartered in Hawaii, Galapagos Federal Systems, LLC