Voluntary Benefits Director - R_274795-6153 - MMC
Schaumburg, IL
About the Job
This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12302970 About Marsh
McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage
providing business insurance, employee benefits, private client
insurance, and retirement services to businesses and individuals across
the country. MMA Midwest is consistently recognized as a top workplace,
attracting and retaining its insurance talent by rewarding expertise and
investing in career development. Colleagues enjoy an award-winning
culture that fosters a highly productive and results-driven working
environment.
The Voluntary Benefits Director leads the team, strategy and goals of
our voluntary benefits solution. They ensure the team understands and is
trained in best practices, provides strategic planning and
implementation, and is accountable to the profitability and success of
the team. They lead a team of Specialists who perform transactions and
tasks essential to managing efficient insurance, benefit, and/or the
voluntary benefits solution. The Voluntary Benefits Director
collaborates with internal departments and leaders regarding process,
operational, marketing, and production needs. Through managing their
team, they find team efficiencies and create and maintain team processes
to ensure the production teams engage with the voluntary benefit teams.
Vision and Strategy
- Works with Employee Health and Benefits leaders to define and drive
team vision and strategic and operational goals and drive associated
project plans to successful completion.
- Designs and executes projects, goals and other initiatives within
context of our overall vision and strategy.
- Communicates and understands company's vision, core passion, value
propositions and culture to reinforce decisions, processes and roles
within context.
- Serves as a member of the key management team by utilizing best
practices and new ideas with others in the agency; shares ideas to
maintain consistency across similar teams.
Thought Leadership
- Operates as the agency technical expert regarding the voluntary
benefits solution.
- Is deeply and broadly involved in the industry through participation
in external associations and events;
- Manages, directs and continuously improves the execution of the
service plan for the employee benefits voluntary benefits solutions
team.
- Establish and maintains relevant resources and process documents for
the team.
- Meets or exceeds established client service platform department
performance metrics as designated by Senior Vice President, Client
Services.
Vendor Management and Revenue Growth
- Accountable for the contracts, splits, compensation, and vendor
relationships related to the voluntary benefits solution.
- Builds relationships with our enrollment firms and voluntary benefit
carriers, and develops a deep understanding of what each can
provide.
- Supports and consults clients to find the right fit for voluntary
benefit products based on their needs.
- Responsible for the management and collection of commissions.
- Manages the overall profitability of the book, provides strategy
planning and processes to increase participation in cases, and
reviews overall case financials for profitability.
- Partners with producers to identify opportunities for new voluntary
benefits solutions on current clients and prospects.
Build an Effective Team
- Fosters innovative thinking and encourages team members to put forth
and participate in new ideas to improve the team and the company.
- Fosters working relationships among team members and others that
demonstrate our best and brightest characteristics.
- Recruits and hires new team members with appropri te skills,
experience, traits and competencies by following MMA Midwest's
hiring and interviewing best practices.
- Monitors staff workloads and determines appropriate assignment of
responsibility.
- Communicates with team members through regular meetings following
MMA Midwest's best practices, including information on company
updates, team performance, and other information relevant to their
roles.
- Consistently uses the tools and follows best practices in our
manager toolkit
Develop and Manage Direct Reports
Executes onboarding process, oversees training and education and
introduces to team members to ensure a smooth transition for new
employees; assigns mentors and coordinates on the job learning as
necessary.
Conducts regular one-on-one meetings with all direct reports.
Coaches employees by providing methods and resources to finding answers
when appropriate
Follows performance management process with direct reports on schedule,
including individualized business and development goals developed in
collaboration with each employee; fosters open communication on
performance and accountability standards throughout the year.
Leads team
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12302970 About Marsh
McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage
providing business insurance, employee benefits, private client
insurance, and retirement services to businesses and individuals across
the country. MMA Midwest is consistently recognized as a top workplace,
attracting and retaining its insurance talent by rewarding expertise and
investing in career development. Colleagues enjoy an award-winning
culture that fosters a highly productive and results-driven working
environment.
The Voluntary Benefits Director leads the team, strategy and goals of
our voluntary benefits solution. They ensure the team understands and is
trained in best practices, provides strategic planning and
implementation, and is accountable to the profitability and success of
the team. They lead a team of Specialists who perform transactions and
tasks essential to managing efficient insurance, benefit, and/or the
voluntary benefits solution. The Voluntary Benefits Director
collaborates with internal departments and leaders regarding process,
operational, marketing, and production needs. Through managing their
team, they find team efficiencies and create and maintain team processes
to ensure the production teams engage with the voluntary benefit teams.
Vision and Strategy
- Works with Employee Health and Benefits leaders to define and drive
team vision and strategic and operational goals and drive associated
project plans to successful completion.
- Designs and executes projects, goals and other initiatives within
context of our overall vision and strategy.
- Communicates and understands company's vision, core passion, value
propositions and culture to reinforce decisions, processes and roles
within context.
- Serves as a member of the key management team by utilizing best
practices and new ideas with others in the agency; shares ideas to
maintain consistency across similar teams.
Thought Leadership
- Operates as the agency technical expert regarding the voluntary
benefits solution.
- Is deeply and broadly involved in the industry through participation
in external associations and events;
- Manages, directs and continuously improves the execution of the
service plan for the employee benefits voluntary benefits solutions
team.
- Establish and maintains relevant resources and process documents for
the team.
- Meets or exceeds established client service platform department
performance metrics as designated by Senior Vice President, Client
Services.
Vendor Management and Revenue Growth
- Accountable for the contracts, splits, compensation, and vendor
relationships related to the voluntary benefits solution.
- Builds relationships with our enrollment firms and voluntary benefit
carriers, and develops a deep understanding of what each can
provide.
- Supports and consults clients to find the right fit for voluntary
benefit products based on their needs.
- Responsible for the management and collection of commissions.
- Manages the overall profitability of the book, provides strategy
planning and processes to increase participation in cases, and
reviews overall case financials for profitability.
- Partners with producers to identify opportunities for new voluntary
benefits solutions on current clients and prospects.
Build an Effective Team
- Fosters innovative thinking and encourages team members to put forth
and participate in new ideas to improve the team and the company.
- Fosters working relationships among team members and others that
demonstrate our best and brightest characteristics.
- Recruits and hires new team members with appropri te skills,
experience, traits and competencies by following MMA Midwest's
hiring and interviewing best practices.
- Monitors staff workloads and determines appropriate assignment of
responsibility.
- Communicates with team members through regular meetings following
MMA Midwest's best practices, including information on company
updates, team performance, and other information relevant to their
roles.
- Consistently uses the tools and follows best practices in our
manager toolkit
Develop and Manage Direct Reports
Executes onboarding process, oversees training and education and
introduces to team members to ensure a smooth transition for new
employees; assigns mentors and coordinates on the job learning as
necessary.
Conducts regular one-on-one meetings with all direct reports.
Coaches employees by providing methods and resources to finding answers
when appropriate
Follows performance management process with direct reports on schedule,
including individualized business and development goals developed in
collaboration with each employee; fosters open communication on
performance and accountability standards throughout the year.
Leads team
Source : MMC
