Volunteer Coordinator-Stay Over Program - Dolores Street Community Services

Position: Volunteer Coordinator

Location: BVHM

Compensation: $30 per hour, 10 hours a week for 1 year based on funding renewal, part-time and non-exempt. Benefits include paid working holidays, San Francisco paid sick leave, vacation accrual.

Reports to: Director of Community Services

To Apply: Visit https://dscs.isolvedhire.com/jobs/ to apply.

Resumes submitted without a cover letter will not be considered.

Deadline: Interviews conducted on a rolling basis until position is filled

About the Organization:

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video.

Job Summary:

The Volunteer Coordinator will be responsible for training, scheduling, and supporting volunteers for our food bank operations. This position plays a key role in ensuring the efficient and effective use of volunteer resources to support the food bank's mission of providing food assistance to those in need. The ideal candidate is a dynamic individual with strong organizational skills and a passion for community service and volunteerism.

Key Responsibilities:

• Volunteer Training and Orientation
  • Conduct orientation sessions for new volunteers, providing an overview of the organization's mission, goals, and safety protocols specific to food bank operations.
  • Train volunteers on food handling, distribution procedures, and any relevant safety standards.
  • Ensure that all volunteers understand and adhere to the food bank's policies, procedures, and values.

• Volunteer Scheduling and Coordination
  • Manage the scheduling of volunteers to cover the daily operational needs of the food bank.
  • Coordinate and assign volunteer tasks ensuring a smooth flow of operations.
  • Maintain an accurate calendar of volunteer shifts, ensuring adequate coverage during peak times and special events.

• Volunteer Support and Engagement
  • Build and maintain positive relationships with volunteers, offering guidance and feedback to enhance their experience and retain long-term commitment.
  • Recognize and celebrate volunteer contributions through events, newsletters, and recognition programs.
  • Serve as a primary point of contact for volunteer inquiries and concerns, addressing issues promptly and professionally.

• Administrative Duties
  • Maintain detailed volunteer records, including hours served, contact information, and roles performed.
  • Track volunteer data for reporting purposes, including tracking hours for grant reporting and impact assessment.
  • Prepare regular reports on volunteer activities, challenges, and successes for the Program Director.
  • Send signed volunteer forms back to Human Resources for record keeping.

Qualifications:

• Bachelor's degree in Social Work, Nonprofit Management, or a related field (or equivalent experience).
• Previous experience coordinating volunteers, ideally within a nonprofit or food bank environment, any other coordinating experience will be considered.
• Strong organizational skills with the ability to handle multiple tasks and work independently.
• Excellent interpersonal and communication skills, with the ability to engage and motivate volunteers.
• Proficiency in Microsoft Office Suite.
• Ability to work a flexible schedule, including some evenings and weekends as required.
• Criminal background check is required.
• Bilingual Spanish and Englis is required.

Physical Requirements:

• Ability to lift and move up to 25 pounds occasionally.
• Comfortable standing, walking, and engaging in light physical activity for extended periods, as required.

Mission Action (www.missionaction.org) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV.