Volunteer Docent, NAAMCC - Volunteers Ohio History Connection

Position: Volunteer Docent, National Afro-American Museum and Cultural Center

Type: Volunteer

Schedule: Part-time, unpaid 3+-hour shifts. Saturday work may be required for programming.

Location: NAAMCC Museum, Wilberforce, Ohio

Reports to: NAAMCC Education Specialist

Summary:

The Volunteer Docent provides a welcoming environment, guides visitors through the Museum and/or programs, and helps to care for the collections. The Museum features rotating temporary exhibits that highlight and accentuate the rich history of African Americans in the United States, specifically Ohio. The Museum offers programs for elementary, middle, and high school students, community organizations and much more.

Museum Docents sign up for one or more 3-4-hour shifts during the Museum's hours of operation (Wednesday through Saturday, 9am - 4pm), most often when a tour is scheduled.

Essential Functions:

• Greet and welcome visitors
• Conduct museum tours for approximately one hour in length for audiences of diverse backgrounds which may include school-age children, young adults, educators, seniors, visitors with special needs, and those for whom English is not their first language.
• Maintain the security of the collection during tours
• Continually be aware and keep informed about changes in the exhibits.
• Represent the Museum in a professional and courteous manner to members of the visiting public
• Interact with program participants and visitors in a positive and engaging manner
• Ensure tour and program materials are properly handled and maintained.
• Assist with the set-up and take-down of program materials.

Required Competencies:

• Must be at least 18 years of age
• Must complete a background check
• Must log volunteer hours
• Must attend professional development and volunteer meetings
• Comfortable speaking in front of groups.
• Desire to learn about history and share their knowledge.
• Reliable and punctual.
• Flexibility, enthusiasm, and an attitude of respect for working with diverse staff and visitors.
• Physically able to lead tours around the museum.

Education and Experience Outcomes:

• Will learn about the history of the Museum, Wilberforce and the Ohio History Connection
• Will learn to work within a team environment
• Will learn about aspects of visitor/hospitality services through training and on-the-job experience
• Will gain an understanding of the inner workings of a non-profit museum

Application Instructions

To apply, visit www/ohiohistory.org/jobs and use the Applicant Tracking System to apply. Include resume, cover letter, and applicable application materials. For questions and accommodations, email applicant@ohiohistory.org or call 614-297-2500.