VP of Business Insights - Conifer - Conifer Revenue Cycle Solutions

JOB SUMMARY

The VP of Business Insights plays a critical leadership role in shaping and executing our organization’s data strategy and leading strategic initiatives related to analytics and data products. As Conifer embarks on its transition from on-premise data repositories to the Google Cloud, this role will be instrumental in orchestrating the modernization of our data infrastructure. The position is responsible for overseeing data governance, driving operational excellence across our data and analytics functions, and owning the P&L. This position requires a strategic mindset, strong analytical and communication skills, and the ability to collaborate effectively with cross-functional teams, drive execution of complex data and analytics requirements, and deliver actionable insights and profitable data products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Develop and implement national operational & reporting strategy, including transition to enterprise standard tools, increasing automation and improving the user experience.
• Strategize with client and operations leaders to proactively identify performance improvement and problem avoidance areas and provide appropriate allocation of resources to ensure all client objectives are met.
• Champion the integration of BI insights into strategic planning, resource allocation, and operational decision-making across the organization
• Develop executive-level dashboards and reports to track progress against goals and facilitate data-driven decision-making at the leadership level.
• Partner with business leaders to embed data-driven decision-making into core operational processes.
• Mentor team members through regular coaching, professional development opportunities, and knowledge-sharing initiatives

SUPERVISORY RESPONSIBILITIES

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Direct Reports (titles) Senior Director, Director
• Indirect Reports (titles) Director, Manager, Analyst IV, Analyst III, Analyst II

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess a solid understanding of project/client service level agreements and expectations.
• Strategic, with the ability to consider a broad range of internal and external factors, ability to recognize opportunities for success, and flexibility to adjust actions and decisions to focus on critical issues.
• Strong transformational skills and ability to drive change in a fast-paced organization.
• Ability to build effective relationships both within Conifer and the client organization and influence senior leaders overseeing operations and client delivery that are based in multiple locations across a wide geographic span.
• Strong understanding of relationships between patient access, health information management, billing, and collections.
• Extensive knowledge of revenue cycle metrics and drivers, particularly in billing and collections (AR days, cash goals, aging, and compliance metrics).
• Analytical abilities using revenue cycle metrics/processes to measure and drive results (including days in A/R reduction, improved cash collections, reduced aging, and lower denials).
• Strong written and oral communication skills
• Responsible for P&L

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• 4 year college degree in applicable related field and 5-7 years analytics and reporting with demonstrated leadership experience or
• 7-10 years analytics and reporting with demonstrated leadership experience or
• 7-10 years experience in Revenue Cycle Management with demonstrated leadership experience
• Healthcare experience strongly preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel
• Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment
• Hospital Work Environment

OTHER

• Approximately 10% travel may be required

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.