VP of Field Dispatch and Call Center - Cennox

 APPLY HERE AND JOIN THE CENNOX FAMILY!

Cennox is seeking an enthusiastic VP of Field Dispatch & Call Center needed in Alpharetta, GA. We are looking for passionate,  and experienced professionals that are ready to work in an environment that allows you to grow as Cennox grows. Those who can thrive in a dynamic team culture should apply. 

Please note that 10% Overnight travel is required for this position

WHAT YOU'LL DO:

In this role, you will provide leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. This position has overall supervisory responsibility for entire Cennox Call Center and Field Dispatch Support.

WHAT YOU'LL BRING:

• Bachelor's degree (B. A.) from four-year College or university in business or related field or eight to ten years of strong operational and field services experience and/or training; or equivalent combination of education and experience. Current and clean valid driver's license required.
• Proven ability to assess business needs and translate them into relevant solutions
• Home internet access
• Ability to manage a large team of employees, set KPI’s, tasks and hold employees accountable , while driving them to meet monthly, quarterly, and yearly performance metrics
• Self-motivation individual that requires minimal supervision
• Conflict resolution and problem solving
• Proficieny in Microsoft applications: Windows, Word, Outlook, Excel, PowerPoint, SQL, .Net

Cennox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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