VP of Operations - Pointr

Our Story

Pointr is the market leader in Indoor Mapping, Location and Analytics and the inventor of AI-based map production. Its innovative (20 patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30 countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
 

The Role

We are looking for a hands-on VP of Operations who is always looking for ways to simplify and optimize processes to scale up our growth. This is a horizontal role to support each and every team.

• Strategic Leadership: Develops and implements operational strategies to align with Pointr’s mission and growth objectives, ensuring the organization’s long-term success.
• Operational Excellence: Drives efficiency and effectiveness in daily business operations, meeting operational goals and maximizing productivity across all departments.
• Process Optimization: Evaluate and enhance operational processes to improve efficiency, quality, and customer satisfaction. Implement best practices and continuous improvement initiatives. 
• Oversee HR Initiatives: Oversee and support the existing HR team. Develop and enhance hiring procedures and recruitment programs to attract top talent and ensure a high-performing team.
• Risk Management: Identify and mitigate operational risks, ensuring compliance with regulations and implementing robust controls.
• Budgeting and Resource Allocation: Manage the operations budget, ensuring effective resource allocation to support operational goals and financial efficiency.

The ideal candidate should have:

• Educational Background: Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field.
• Leadership Experience: 8- 10 years of managerial experience, with a proven track record of building and scaling teams and systems in a high-growth environment.
• Strategic Planning: Demonstrated experience in strategic planning, budgeting, and achieving quarterly and annual goals.
• Problem-Solving: Strong problem-solving skills and an entrepreneurial spirit to drive innovation and growth within the organization.
• Tech Startup Experience: Having held a related role in a tech startup /scale-up will be a plus.

What do we offer? 

• Supportive, kind (no-ego), and smart team
• Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
• Hybrid work (2 days being in the office is required)
• International environment and inclusive culture
• Competitive base salary and attractive stock options
• Private health care (75%) and Dental
• Company-sponsored parental leave 
• 18 days PTO, plus sick time 12 holidays per year 
• 401(k) retirement scheme
• Compensation: Base 150k Up to 25k Bonus Stock Options (50k-100k)

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