VP of Operations - Compass Group, North America

Wolfgang Puck Catering

Salary: $175,000 - $185,000


Other Forms of Compensation: Bonus Plan


Pay Grade: 18





Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.





"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=_9-oBrENwdQ)





Success on our team starts with our culture:



+ We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.


+ A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.


+ Our services require a CONCIERGE mentality, a bias to action with humble hospitality.


+ We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.


+ We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.


+ We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).


+ Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.






"I can have the best food, but if we don’t have good people, it won’t get you very far."




Job Summary



Wolfgang Puck Catering is looking for a collaborative and forward-thinking Vice President of Operations to lead our teams across key markets, including Philadelphia, Atlanta, Dallas, Houston, and Chicago. Reporting to the President, this role is central to driving operational excellence and fostering a culture of inclusivity, innovation, and teamwork across multiple cities. With Wolfgang Puck’s world-class reputation, this is an opportunity to help shape the future of our culinary experiences in diverse and exciting markets.





Key Responsibilities:



+ Lead and empower a diverse team of operational leaders across five cities, ensuring alignment with Wolfgang Puck’s values of innovation, quality, and inclusivity.


+ Develop and implement strategies that enhance operations, focusing on seamless service, client satisfaction, and the continued evolution of our culinary offerings.


+ Build meaningful relationships with clients and stakeholders, ensuring that we meet their needs while upholding the highest standards of service and collaboration.


+ Champion innovation by introducing new ideas and processes that enhance efficiency, drive growth, and elevate the guest experience.


+ Foster a positive and supportive culture, where teams are encouraged to collaborate, grow, and share ideas in pursuit of operational excellence.


+ Manage financial performance through effective budget oversight, cost control, and identifying opportunities for operational improvement across all markets.



Qualifications:



+ 15+ years of progressive leadership experience in food service management, including 5+ years overseeing multi-unit operations with portfolios of $25M+.


+ Proven success in managing high-volume operations across multiple locations, with a focus on diversity, inclusion, and team development.


+ Strong background in client relations, financial management, and operational strategy.


+ Ability to thrive in a fast-paced, dynamic environment, with a focus on innovation, service excellence, and team collaboration.


+ Willingness to travel up to 75% to engage with teams and clients across the five markets.






This job advertisement does not include the entire job description. The full job description contains additional details and responsibilities.








Apply to Wolfgang Puck today!


Wolfgang Puck Catering is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.





Associates at Wolfgang Puck Catering are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Wolfgang Puck Catering maintains a drugfree workplace.


Req ID: 1352663


Wolfgang Puck Catering


Michael Abbey


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