VP of Property Management - trak group

VP of Property Management

Are you a property management expert with a passion for community development and white-glove customer service? Join our mission-driven organization as Vice President of Property Management and help shape the future of our thriving urban neighborhood!

Why This Role Stands Out

• Ownership Opportunity: Be part of our ESOP with 40% employee ownership, vesting over 3 years, with intentions to reach 100%
• Mission-Driven Impact: Join an organization deeply invested in improving our local community
• Growth Potential: Be at the forefront of our expanding property management division
• Work-Life Balance: Enjoy free parking and excellent benefits
• Leadership Role: Guide and develop a growing team in a dynamic environment

Your Impact in This Role

• Lead and mentor a team of Community Managers, Maintenance, and Leasing staff (currently around 10 members, with plans for growth)
• Oversee day-to-day operations, ensuring top-tier service for all tenants
• Develop and implement department goals, fostering a culture of continuous improvement
• Manage budgets for individual properties and lease agreements
• Conduct performance evaluations and drive team development
• Create and refine policies and procedures to optimize operations
• Handle high-level tenant relations, including complaint resolution
• Prepare and present weekly, monthly, and quarterly reports to leadership

What You Bring to The Table

• Bachelor's degree in a business-related field
• Proven track record in property management leadership
• Experience in delivering white-glove customer service
• Strong leadership skills with a focus on team development
• Passion for community-focused, mission-driven work
• Proficiency in property management software (Yardi experience is a plus)
• Background in hospitality/hotel management or non-profit sector is highly valued
• Excellent communication and problem-solving skills
• Ability to balance strategic planning with hands-on management

Ready to elevate your property management career while making a lasting impact on our community? Join our team and be at the forefront of urban revitalization and exceptional tenant experiences. Apply now and let's shape the future of our neighborhood together!