VP, Pharmacy Services - Fresenius Medical Care Holdings, Inc.

PURPOSE AND SCOPE:

Drives achievement of FreseniusRx goals by providing strategic alignment and tactical leadership driven by patient centered care.  This leadership role is responsible for delivering on and living the value proposition of FreseniusRx and doing so by removing barriers and implementing solutions through understanding complex data and drawing strategic associations from that data.  This leader creates value for FreseniusRx by fostering internal relationships across business units and within FreseniusRx as well as external relationships inclusive of patients, physicians, payers, and other partners.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Strategic leader with broad-based knowledge of the business and/or industry with an emphasis on providing strategic direction for FreseniusRx.  Has broad decision-making authority within the functional areas.

• Assists in developing new business opportunities that contribute to the overall FMCNA strategic plan which includes implementation of company initiatives related to physician strategies and market development driving value creation.

• Leads operational efforts through subordinates to complete the administration of business processes and services to remove barriers and drive solutions to ensure the effective achievement of FRx business goals.

• Collaborates with data analysis team and company leadership to review strategy to drive process change and create solutions for all FRx partners and customers.

• Regularly interacts with executives and/or major partners.  Interactions frequently involve highly visible activities which may include influencing other executives and/or academics and representing the organization on matters of great significance.

• Interacts with all levels of the organization to manage the business.  Develops relationships and communications with Group Vice Presidents, Regional Vice Presidents, Directors Operation/Area Managers, and Physician Strategies as well as Sales, Finance, Operations, Administration, Customer Service, Medical Affairs, Legal, and Compliance departments to implement initiatives for FRx.

• Develops sound business relationships with nephrologist networks to facilitate objectives.

• Reviews each function's quarterly/annual goals and monthly KPIs with a constant view towards improvement of processes, timing, and service.

• Conducts major account visits to assess from a non-sales role the quality and delivery of our services.

• Takes the lead in working cross functionally to resolve key customer challenges.

• Provides strategic leadership of overall objectives through the application of thoughtful techniques in the communication of the company's mission and core values as a means to effect positive change and/or create organizational structure within the assigned business unit(s)

• Responsible for the development of strategic plans to ensure successful implementation of action plans and objectives where analysis of situations or data requires in-depth knowledge of the company, competitive environment, technology and economic or social implications of organizational activities.

• Directs and oversee the broad activities of the business unit(s) through the interpretation, application and implementation of company-wide policies and procedures relevant to the assigned functional area(s).

• Responsible for multiple functions, departments, and/or geographic marketplaces.  Has development and maintenance responsibilities over the budget but does not have profit and loss responsibilities.

• Establishes protocols in the facilitation of strategic interdepartmental cooperation, motivating development of new tools and methods for dealing with critical situations.

• Review and comply with the Code of Business Conduct and all relevant Company and Division policies and procedures, and local, state, and Federal laws and regulations.

• Ensures staff understand and comply with the Code of Business Conduct and all relevant Company and Division policies and procedures, and local, state, and Federal laws and regulations, and establish effective internal systems and controls to promote such compliance.

• Provides leadership, guidance and coaching to all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee relations issues.

• Assists with various projects as assigned.

• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions. 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Day to day work includes desk and computer work and interaction with patients, facility staff and physicians.
• The position requires travel between assigned facilities and various locations within the community.  Travel to regional, divisional and corporate meetings may be required.

SUPERVISION:

• Responsible for the direct supervision of various levels of Sr. Director and Director staff.

EDUCATION:

• Bachelor's Degree required; Advanced Degree preferred

EXPERIENCE AND REQUIRED SKILLS:

• Minimum 8 - 12 years of experience in sales and sales management or senior management within healthcare, preferably the dialysis segment.
• 5+ years' experience internal senior management level role; or 5+ years' external experience in a senior management level role.
• Business development knowledge from evaluation through integration and implementation.
• Strong management skills with the ability to lead cohesive and productive teams.
• Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
• Excellent verbal and written communication skills.
• Problem Solving Skills & Ability to Implement Positive Change
• Clear Understanding of Process Improvement Methodologies and Tools
• Critical thinking and change management principles
• Customer Services experience
• Analytical and quantitative skills
• Marketing strategy experience
• Ability to work with and include all levels of the organization in the decision-making process.
• Strong written and oral presentation skills
• Ability to work independently and strategically to assess market conditions.
• Demonstrated experience managing one or more departments.
• Proficient with computers, Microsoft Office applications and Windows operating systems.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.