VP, Premium Sales| PPG Paints Arena - Oak View Group
Pittsburgh, PA 15219
About the Job
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:The VP - Premium Sales is responsible for driving new business development, directing group sales efforts, and maintaining client relationships to achieve organizational and event revenue goals. This position will work hand in hand with the Pittsburgh Penguins sales team to manage the sale and service of premium seating for all non-Penguins events.
This role will pay a yearly salary of $100,000 to $110,000 bonus
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 20, 2024
About the Venue:PPG Paints Arena, home of the 5-time Stanley Cup Champion Pittsburgh Penguins and managed by OVG360, is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania, Eastern Ohio, and Northern West Virginia. Hosting more than 150 events and 1.6MM guests per year, PPG Paints Arena’s state-of-the-art design offers the flexibility needed to host a wide variety of events and event types, with seating configurations ranging from and intimate 4,000 theatre to over 19,000.Annually ranked as one of the Top 20 arenas in North America in live entertainment attendance and ticket sales, PPG Paints Arena has proven to be a must-play arena in the upper mid-west and northeast United States.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:
- Responsible for establishing new business relationships to achieve annual revenue goals.
- Prospect, sell, cultivate, and maintain the corporate clients for the venue in both new and renewal business.
- Assist in the creation and development of sales presentation materials.
- Support and work closely with corporate regional management and on-site local management.
- Effectively present proposals in front of individuals and large groups.
- Supervise and manage the Group Sales Account Executive.
- Communicate well across all areas of the company including legal, accounting, marketing, community relations
and ticket operations.
- Work closely with the PPG Paints Arena Marketing and Pittsburgh Penguins Ticketing and Partnership teams to ensure that current clients receive superior service and fulfillment of each contract.
- Training of event staff for Premium Seating functions as well as assists suite concierges/ box office staff as it
relates to premium seating.
- Create Premium Packages as it relates to special events, and concerts.
- Responsible for reporting and tracking premium seating inventory and group sales inventory.
- Develop sales action plans and tracking inventory to ensure hitting budget goals for premium seating and group sales.
- Facilitate the execution of execute all aspects of servicing for premium seating clientele.
- Participate in servicing premium customers through various means including direct contact, newsletters,
networking gatherings, etc.
- Work and attend events, promotions, and OVG events.
- Serve as Manager on Duty (MOD) during assigned events.
Qualifications:
EDUCATION:
- BA/BS degree or equivalent training and experience
- 7+ years of sales experience with an emphasis in major league team sports, or larger market premium seating sales
QUALIFICATIONS
- Strong prospecting and analytical skills
- Strong presentation and communication skills
- Ability to manage tight deadlines and meet aggressive sales goals
- Ability to establish and maintain strong professional relationships with clients and co-workers
- Ability to work flexible hours, including evenings, weekends, and some holidays
- Must be a skilled negotiator with strong time management and organizational skills
- Manage multiple projects simultaneously in a fast-paced environment
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint
- Experience working in Ticketmaster Archtics and CRM
- Must maintain a neat and professional appearance that conveys professionalism at all times, whether in the office or out of the office, particularly during events. Professional business attire required when working all events.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the Group Sales Manager. Carries out supervisory responsibilities in accordance with OVG policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit for long periods of time
- Ability to work long irregular hours for an extended period as dictated by events and schedule, including weekends and holidays.
- Ability to operate a keyboard and move around the facility.
- Must be able to hear and speak to using a telephone and a two-way radio and telephone.
- This position may be exposed to adverse conditions and high levels of noise.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.