VP, Public Sector/Labor & Trust - Rightway

ABOUT THE ROLE:

The Vice President of Growth, Public, Labor and Trust is a member of the Rightway Commercial team reporting to the Senior Vice President of Growth. Rightway provides multiple solutions; our innovative, full-stack pharmacy benefit management (PBM) offering as well as our navigation support and advocacy program help employees be better healthcare consumers and plan sponsors save significant money. We combine a high-tech consumer portal with a high-touch dedicated concierge environment to provide consumers with the same level of support and guidance they would receive if they had a doctor or pharmacist in the family. We are focused on personalization, implementation excellence, advocacy, aligned incentives and cost savings. 

We are committed to generating high member satisfaction scores, industry-leading engagement and quantifiable cost savings for every client. 

This leader is responsible for directly selling our solution suite (both Care Navigation & PBM products) to public, labor and trust market segments, nationally. This role will have an incredible impact on the overall growth and success of Rightway to help further our mission of being a category-defining company.

WHAT YOU'LL DO:

• Collaborate with the SVP of Growth and Chief Commercial Officer to execute a business plan to grow these segments in 2024 and beyond, including KPIs
• Drive high conversion of existing deals within this segment (e.g., 20%+) by quarterbacking deals at the outset.
• Build a pipeline across the country to sell our full solution suite (Care Navigation & PBM), in collaboration with BD, strategic partnerships, product marketing and other teams  
• Coordinate with the Regional VP's of Navigation and PBM sales, as well as internal department heads, for subject-matter support and team-based selling
• Collaborate with Sales Operations to analyze key data and sales process, content, training and tools for areas of prioritization and improvement, within these segments 
• Work collaboratively with internal departments such as underwriting, marketing, strategic partnerships, product, implementation and customer success teams to develop go-to-market strategies and efficiencies to successfully onboard new clients

WHO YOU ARE:

• Bachelor of Science degree
• Experience: 5+ years experience selling to the Public, Labor and Trust market segments
• Experience within the PBM space, ideally in a sales capacity 
• Exceptional sales track record, especially within public, labor and trust market segments with demonstrated knowledge of solution development & buying processes
• High critical thinking skills 
• High grit 
• Resilient and creative to qualify opportunities and shape the best strategies to win
• Willing to travel nationally depending on the needs of the selling cycle
• Strong independent accountability showcasing follow-up and follow-through skills 

IDEAL:

• Masters degree
• Experience in the direct care navigation space

COMPENSATION:

Base Salary:  $195,000 - $225,000

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at hr@rightwayhealthcare.com.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We're headquartered in New York City, with satellite offices in Miami and Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.