VTC Administrator focused on IPTV-Digital Signage - TekSynap

RESPONSIBILITIES

• Offer provisioning support for Haivison Set-Top-Box (STB) or similar devices.
• Ensure standardization, verification, and validation of in-use systems.
• Enforce enterprise policy and governing directives across systems.
• Deliver system training for Content Managers, Administrators, and other users, both in-person and remotely.
• Develop, update, and maintain documentation including CONOPS, standard operating procedures, quick start/cheat sheets, and troubleshooting guides as needed or as requested by the task monitor.
• Coordinate with government-provided DISA APL approved SV/IPTV/Digital Signage troubleshooting and testing support.
• Provide weekly SV/IPTV/Digital Signage status briefings and monthly reports.
• Coordinate basic touch maintenance with VTC Engineers at various DLA facilities.
• Manage HMP systems to ensure accurate and relevant content is provided by Public Affairs and published to STB devices at DLA facilities.
• Fulfill duties within the VTC Operations Center (VOC) when not engaged in IPTV/Digital Signage tasks.
• Provide support for AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, and other AV/VTC peripherals within the Government computing environment.
• Coordinate with VTC Engineers and other IT professionals to ensure seamless operation and integration of AV/VTC systems.

REQUIRED QUALIFICATIONS

• Experience:
• Three (3) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment.
• Certifications:
• DoD Approved 8570 Baseline Certification: Category IAT Level II
• CCNA Security
• CySA+
• GICSP
• GSEC
• Security+ CE
• SSCP
• CND
• Computing Environment Certification (One of the following):
• Implementing and Administering Cisco Solutions (CCNA) v1.0
• Implementing Cisco Certified Technician Supporting Cisco Devices (CLTECH)
  
• Clearance:
• Must possess Secret Clearance with IT-I Sensitivity 

We are seeking a VTC Administrator focused on IPTV-Digital Signage to join our team supporting DLA VOC.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Locations: Columbus, OH
• Type of environment: Office
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Secret clearance with IT-I Sensitivity 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.