VTC Technician - JST

Overview

JST is currently seeking a Video Teleconferencing (VTC) Technician to join our team. This is a full-time position at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.

We are seeking a highly skilled and experienced Video Teleconferencing (VTC) Technician to provide critical support for the JNWC. The selected candidate will be responsible for the setup, maintenance, and troubleshooting of VTC systems within a secure environment, ensuring reliable and secure communication channels for mission-critical operations. This role requires advanced technical expertise, strict adherence to security protocols, and the ability to operate in a high-pressure environment.

VTC Technician Responsibilities

• The VTC Technician will provide support for day-to-day operations at the JNWC
• Scheduling of classified and unclassified Internet Protocol (IP) video teleconferences for CONUS and OCONUS meeting
• Ensuring and troubleshooting interoperability of VTC bridges and endpoints
• Create and maintain SOP's for utilization of conference center equipment
• Identify and execute process improvements to improve operational efficiency
• Inventory management of end user devices
• Create and manage user accounts
• Support other associated activities, tasks, and projects in a very diverse and fast-paced test, operations-focused environment.

VTC Technician Qualifications

• 5 Yrs. Relevant experience.
• BA/BS in Computer Science, Electronics, Engineering, Information Technology, Communication or Other Related Field
• Current TS/SCI Security Clearance.

• Excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software, and network connections.
• Prior Experience Working with Classified/Secured VTC Systems
• Prior experience with debugging the interoperation of VTC bridges and endpoints
• Prior experience Installing, configuring, and maintaining VTC endpoints
• Understanding of DOD Security Regulations, Polices, and Procedures

VTC Technician Desired Qualifications

• Security+ certification or equivalent DoD 8570 IAT Level II certification

Required Clearances and Screenings

• MUST have an active TS/SCI security clearance
• MUST be able to pass a US Government Security Clearance

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.